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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
923 Reviews

923 Reviews of AutoNation Toyota South Austin - Service Center

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May 15, 2022

Did not fix the problem with my car. Cost was very high. Communication was not good. More

by Foltz.jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Soto and Hennessy
May 17, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

May 15, 2022

Jared Jones always takes care of me and my vehicle. He will give you the options, including a summary of items that maybe you deferred from another visit. The choice is then yours to make. More

by iberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 14, 2022

Having a recall on a part is pretty scary when you don't know anything about it. However, AutoNation Toyota South Austin, took care of my car right away. They were kind and courteous. We own three Toyotas a More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 17, 2022 -

AutoNation Toyota South Austin responded

Hi Helen, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 13, 2022

The salesman were very helpful and understanding my financial needs. This is my second purchase at this dealership More

by tinahudson1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex,
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

I always get the best service from Jared JONES. I have known him for many years. I know he will always be honest and straight forward.with me. Being a senior citizen.that is so important to me. Aut More

by Fojtik2245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

We own three Toyotas and its always easy and fast to obtain an appointment. Very professional and great service from Toyota. More

by tlagrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

Service advisor was friendly and apologized for the delay in getting my Sequoia serviced and returned to me. Only complaint was getting back my SUV with greasy hand prints on the driver door. My last Toy More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of service advisor
May 14, 2022 -

AutoNation Toyota South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2022

I have driven a Toyota for many years. I like this dealership because of their professionalism and sincere thoughtfulness. If I have to wait for long time for my service, they always keep More

by skhcasa
Recommend Dealer
Yes
Employees Worked With
Alex
May 14, 2022 -

AutoNation Toyota South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2022

Car was in for an oil change and a recall related to the fuel pump. 24 hours after dropoff, after numerous calls the service advisor finally texted me back. Not with any info about the service done but to More

by Apples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
May 14, 2022 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 12, 2022

10/10 service and communication! Setting up an appointment is easy and hassle free. The service is always thorough and explained to me. More

by valvuylsteke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
May 16, 2022 -

AutoNation Toyota South Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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