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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
933 Reviews

933 Reviews of AutoNation Toyota South Austin - Service Center

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May 11, 2022

Working with Jared at South Austin Toyota has always been a great experience. I never feel like I am getting the run around but rather exactly what is needed for a specific service visit. If something is n More

by cfrickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 13, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

I have had my Toyota Highlander serviced at Auto Nation for almost 12 years. They do a thorough, quick job! I have have had a nothing put positive experiences with the great staff! More

by Lj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
May 14, 2022 -

AutoNation Toyota South Austin responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 14, 2022 -

Lj responded

Thank you---I always appreciate good service!

May 10, 2022

Always great service in a timely professional manner. Jared is the best Service Advisor hands down. Always recommends the best service needs for all of my vehicles. More

by russlive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 11, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022

They by far are the best with everything they do. I enjoy going here to get my cars necessities done. I thank you guys for all the great and intelligent manners. I appreciate you guys so much. Thank More

by Feliciagonzalez.94fg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
May 11, 2022 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 09, 2022

Epi Rodriguez is my service advisor at AutoNation Toyota South Austin & he is excellent. He thoroughly explained the repair needed & it was completely finished before the estimated time he told me. I also v More

by bvasek8277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez & Greg Coy
May 09, 2022 -

bvasek8277 responded

Epi Rodriguez is my service advisor at AutoNation Toyota South Austin & he is excellent. He thoroughly explained the repair needed & it was completely finished before the estimated time he told me. I also visited with Greg Coy, the Service Drive Manager & he was very professional and courteous to me. Highly recommended!

May 09, 2022

I have a regular Service Advisor (Jared Jones) who always demonstrates professionalism, efficiency, and great service. More

by desertmica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 11, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 08, 2022

I am from out of state and needed emergency service. On the plus side, they got me in on a Saturday and had it fixed in time to pick up first thing Monday morning. On the downside, the diagnostic fee wa More

by jstanish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
May 09, 2022 -

AutoNation Toyota South Austin responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.

May 08, 2022

My visit was for a standard 5K service plus a few other matters, My service advisor, Jared Jones, took care of everything as he always does. More

by cindy_lee1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 09, 2022 -

AutoNation Toyota South Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

My Service Advisor always promptly greets me and then listens very carefully to me. Good! More

by Hades 10#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Jones
May 09, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022

Even with a appointment, they will have you waiting longer for your car then for a walk in customer. They also had to take my bumper off and didn't install any of the plastic inserts to keep the bottom More

by Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Effrain
May 09, 2022 -

AutoNation Toyota South Austin responded

Hi Edgar, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

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