AutoNation Toyota South Austin - Service Center
Austin, TX
934 Reviews of AutoNation Toyota South Austin - Service Center
I have bought more than one Toyota from here and never had any problems with the purchases. In the meantime my RAV4 is now 16 years old, so the service department has kept her in tip-top shape. Greg Coy h had any problems with the purchases. In the meantime my RAV4 is now 16 years old, so the service department has kept her in tip-top shape. Greg Coy has been my go-to guy for years, but all the folks there are great. Highly recommend! More
Purchased my vehicle here and all maintenance has been done here. My latest visit was for an oil change only and I waited while it was done. done here. My latest visit was for an oil change only and I waited while it was done. More
Tony was wonderful to work with , in fact , he was the most helpful service coordinator I have worked with at this dealership. I took my car in on a busy Saturday morning for some minor issues and Tony ke most helpful service coordinator I have worked with at this dealership. I took my car in on a busy Saturday morning for some minor issues and Tony kept me informed along the duration of the service. The waiting area is large and comfortable. I will request this service coordinator for any upcoming visits and will also recommend Tony to my family members. More
Clear signage showed me where to go. I arrived a couple of minutes before my appointment time and did not have to wait in a long line. I met my service advisor face to face and he gave I arrived a couple of minutes before my appointment time and did not have to wait in a long line. I met my service advisor face to face and he gave me a way to contact him with inquiries during the service appointment. There was a light airy large lounge AND a few picnic tables under a huge beautiful tree outside to wait. It took less than the specified time and he told me what they did and gave me my inspection sheet to peruse at my leisure. Not at all like being in a grand central station wondering if they would ever give me back my car. More
Good experience in general. Waiting room could be better. There are furnitures in bad condition and cleaning is not good in that area. Waiting room could be better. There are furnitures in bad condition and cleaning is not good in that area. More
Extremely busy, as usual. Only issue was that the printed page said my tires were fine, but the back page said 2 would need attention soon, and one needed immediate attention. Only issue was that the printed page said my tires were fine, but the back page said 2 would need attention soon, and one needed immediate attention. Glad I looked on every page! More
My advisor was helpful and recommended products I needed that were in special. The service was a recall and he explained the issue thoroughly. The service was completed expeditiously. that were in special. The service was a recall and he explained the issue thoroughly. The service was completed expeditiously. More
I was there for almost 5 hours. My service manager only came out once to tell me what additional service items were needed. I was never offered a loaner nor a shuttle back home. It’ My service manager only came out once to tell me what additional service items were needed. I was never offered a loaner nor a shuttle back home. It’s time to find a service department that offers good customer service. More