AutoNation Toyota South Austin - Service Center

Bought Previa van from this dealer in '93. Drove it until 11 April 2011, at which time I finally had to give it up for dead with about 390,000 total miles. Service Reps have been outstanding, especial until 11 April 2011, at which time I finally had to give it up for dead with about 390,000 total miles. Service Reps have been outstanding, especially Steve Farber. Steve's work was a big reason we shopped primarily Toyota. The sales experience was managed by Walter Rozier with lots of information and very low/no pressure. Walter's suggestions, knowledge and willingness to resist closing the sale quickly led to a far better decision in terms of important features. One day prior to delivery, Walter agreed to upgrade to another non-stocked RAV4, which delayed closing an additional week. GREAT JOB!!! And my wife and I remain convinced that this particular vehicle/configuration and dealer were the best possible value choice. More

After purchasing a new Highlander the cargo mats had velcro tabs w/ sticky glue that would not dry. That was March18, 2004. It is now Oct 6, 2004 and the problem is still not resolved, even after waitin velcro tabs w/ sticky glue that would not dry. That was March18, 2004. It is now Oct 6, 2004 and the problem is still not resolved, even after waiting more than 3 hours at the dealership while getting my 5000 mi oil change on Aug 25th.<br>The service dept. stinks, the sales dept is great.<br>Kevin Bishop is the best sales person!<br>I asked to speak to the manager of the dealership and I kept being connected to the P.R. dept. I had already talked to them earlier.<br>I should have asked for the Japaness head honcho. Betty L Brendalen<br>361-287-3391 More