AutoNation Toyota Spokane Valley

My wife and I are very pleased with Auto Nation in purchasing our new 2026 Toyota Sienna. This is our second new car purchase from Wayne Reid, a super nice salesman. Also, Adam Price, the Finance Mgr. purchasing our new 2026 Toyota Sienna. This is our second new car purchase from Wayne Reid, a super nice salesman. Also, Adam Price, the Finance Mgr. was able to make it easy to make all appropriate finicial deals, in a quick and easy manner. We highly recommend Auto Nation as a friendly, honest and dedicated to customer satisfaction dealership. Our previous 2020 Toyota Sienna was serviced in this dealership. We were always very satisfied with oil changes, winter tire purchases, and misc. maintenence on our 2020 Toyota Sienna. I am looking forward to this same high level of service on our new 2026 Toyota Sienna. This great service and our trust in Wayne Reid brought us back to make the purchase of our new 2026 Toyota Sienna. More

Paul Gilchrist and the team did an awesome job providing an excellent and smooth experience buying a new vehicle. an excellent and smooth experience buying a new vehicle. More

The experience was as good as any I ever had. The salesman was outstanding, not high pressure or pushy. Would certainly recommend him and the dealership. The salesman was outstanding, not high pressure or pushy. Would certainly recommend him and the dealership. More

Jen Sweeney is amazing and the most patient person I know! She has been working with me for awhile now and I would not ever go anywhere else. know! She has been working with me for awhile now and I would not ever go anywhere else. More

We had a great experience buying and trading in our car. Jesus helped us out tremendously!! Jesus helped us out tremendously!! More

Nick was really stellar. He checked in on us regularly and earned our business. Ken worked to make us the deal we needed to commit. He checked in on us regularly and earned our business. Ken worked to make us the deal we needed to commit. More

Drake and the team were excellent! He's helped us before and we knew we couldn't go wrong at Autonation. He's helped us before and we knew we couldn't go wrong at Autonation. More

Yesterday, we test‑drove a Toyota RAV4 Hybrid XSE and worked directly with Sales Manager Michael Mackey. After discussing the details, we came to an agreement on price. The vehicle was physically on the worked directly with Sales Manager Michael Mackey. After discussing the details, we came to an agreement on price. The vehicle was physically on the lot and available. We left the dealership only to confirm insurance premiums, fully intending to return and complete the purchase. I texted our salesperson whether we could place a deposit to hold the vehicle. I was told that AutoNation does not take deposits for vehicles already on the lot. However, we were assured that if anyone else expressed interest, we would receive a call. This morning at 9:00 a.m., which is when they opened, I called to schedule the purchase process—only to be informed that the vehicle had been sold the previous evening. No one contacted us, despite the explicit assurance that we would be notified if another buyer appeared to be interested. This experience was extremely frustrating, upsetting, and disappointing. We acted in good faith, relied on the dealership’s commitments, and were prepared to finalize the purchase. Instead, we were left feeling misled and disregarded. At a minimum, we expected transparent communication and the courtesy of a phone call before the vehicle was sold. More

Very helpful, knowledgeable, and kind personnel. Very patient and kind through the whole process. The process was quick and smooth. Very patient and kind through the whole process. The process was quick and smooth. More

They worked with me on the trade in. Nick and Paul were great in answering my questions. Nick and Paul were great in answering my questions. More