AutoNation Toyota Spokane Valley

It was easy to find, all the staff I encountered were friendly and professional and the waiting area was clean and comfortable friendly and professional and the waiting area was clean and comfortable More

Buying experience was great. Sales person was very knowledgeable even though it wasn’t a Toyota. Finance was awesome. Sales person was very knowledgeable even though it wasn’t a Toyota. Finance was awesome. More

James Brown is such a wonderful sales person to work with. He helped us with our 4Runner in 2014 and now with our new Sequoia. He answered all our questions, applied no pressure and was very patient wit with. He helped us with our 4Runner in 2014 and now with our new Sequoia. He answered all our questions, applied no pressure and was very patient with us while we decided what was best for us. More

They finally got the Tundra we wanted. Deposit was fair and price was as expected. Overall good experience given the shortage. Deposit was fair and price was as expected. Overall good experience given the shortage. More

BOUGHT A 2018 4RUNNER from Autonation Toyota and have nothing but perfect help from all there. Sales and Service would recommend to everyone. nothing but perfect help from all there. Sales and Service would recommend to everyone. More

service staff is courteous and professional. Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota deale Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota dealership in Coeur d'Alene doesn't charge extra for the rotation or perhaps they just deducted from my prepaid oil changes. The dealership says they 'sanitize' the vehicle. Not sure what that means. It wasn't washed and the floor mats weren't taken out and cleaned, if that is what they are referring to. More

service dept did good job, they are fast, didn't wait that much. The only thing is that the electronic appt system by phone number was not working and I had to call. I called a lot!!! 3-4 days that even that much. The only thing is that the electronic appt system by phone number was not working and I had to call. I called a lot!!! 3-4 days that eventually someone pick up phone, other than that, all good. More

The sales teal, Serge and Mazz tell avoid providing truthful answers and do not follow their word. It felt as though I had to force them to sell me the truck. The only person who didn’t act as though truthful answers and do not follow their word. It felt as though I had to force them to sell me the truck. The only person who didn’t act as though it was an inconvenience to sell me my truck was the finance guy. We will not be returning. More

Very friendly sales staff and managers , excellent service. Will recommend friends to shop here for a vehicle. Ask for Jeremy if you are looking for a vehicle, great salesman. Thank you Toyota AutoNat service. Will recommend friends to shop here for a vehicle. Ask for Jeremy if you are looking for a vehicle, great salesman. Thank you Toyota AutoNation. More

The people were kind. It took almost 2 hours to do a tire rotation and patch a hole in a tire. It took almost 2 hours to do a tire rotation and patch a hole in a tire. More