AutoNation Toyota Spokane Valley

Felt uncomfortable due to my transgender status, customer service representative made me feel out of place and was very rude, I even had cash in hand for purchase. Was stared at by employees, I realize I hav service representative made me feel out of place and was very rude, I even had cash in hand for purchase. Was stared at by employees, I realize I haven’t made my complete transition and still look male to some people but this made me feel embarrassed and ashamed of myself, I wish I had a better experience with the staff, vehicle selection wasn’t the best, COVID is suppose, very hot outside wasn’t offered a water like other customers, I just left and cried in my car for the next ten minutes, I thought we were past this as a society More

This was the worst experience I have ever had buying a car. The team was complacent and rude. It took more then 5 hours just to process paperwork. The guy selling the warranty actually said “if your husba car. The team was complacent and rude. It took more then 5 hours just to process paperwork. The guy selling the warranty actually said “if your husband were here, I bet he would understand the importance of buying the extended plan”. REALLY?!?! More

Drake and Joel were awesome! We had a wonderful experience. Great team of professionals here. We had a wonderful experience. Great team of professionals here. More

Great experience! I'm a first time buyer, and couldn't have been more oblivious to what needed to be done. Shay was fantastic, really. Couldnt have done it without his I'm a first time buyer, and couldn't have been more oblivious to what needed to be done. Shay was fantastic, really. Couldnt have done it without his help. 100% satisfaction More

serge was amazing. we love our hybrid. i think the car is smarter than we are we love our hybrid. i think the car is smarter than we are More

Came in for the first oil change and tire rotation. As usual I received great service and it was done quickly. I also appreciate the nice waiting area and the clean restrooms. Have been a Toyota fan As usual I received great service and it was done quickly. I also appreciate the nice waiting area and the clean restrooms. Have been a Toyota fan for years and receiving the great service from AutoNation Toyota in the Spokane Valley keeps me a fan. More

Service was prompt; in addition to scheduled maintenance they checked an extra concern I had regarding the vehicle, and waiting area was very pleasant they checked an extra concern I had regarding the vehicle, and waiting area was very pleasant More

My dealer had amazing customer service skills, she was very kind and speedy! As a first time buyer I had a good experience very kind and speedy! As a first time buyer I had a good experience More

Took the vehicle for service at Autonation Toyota in Spokane Valley. Was greeted and assisted by a young lady even before my scheduled time. She found the correct person who I needed to speak to which w Spokane Valley. Was greeted and assisted by a young lady even before my scheduled time. She found the correct person who I needed to speak to which was David. David went above and beyond in helping take care of my vehicle, he went over what was going to be done, and made the process easy. The service was exceptional and the people who work there are friendly and helpful! Thank you!! More