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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

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June 05, 2023

Took my car in for 150k mile maintenance. They charged $308 for spark plugs! I was so shocked at the $640 bill that I didn't even question everything they did. When i got in my car, my glove More

by Ruby bynum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Royce
Jun 09, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Ruby, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

June 01, 2023

Auto nation service department is always courteous and prompt with my case and willing to teach me things about my car More

by kathym
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 05, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2023

I've had my 2020 Toyota Tacoma serviced at AutoNation Toyota for the last 3 years and the service has been excellent. Great team of representatives. I highly recommend. More

by climbupward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 29, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

May 17, 2023

Oil change/vehicle inspection - greeted and checked me in for servicing in a very professional manner. When vehicle servicing was complete, the service manager was very professional and carefully reviewed th More

by micapk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Royce
May 23, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

The opinion of a mechanic cost me $730. and nothing was fixed lost my money More

by Angrilybroke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
May 17, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (509) 850-9359 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 14, 2023

Went in for maintenance inspection on 2019 Rav4. Comfortable and spacious seating area. Service finished at the time amount predicted by the service desk. More

by lajoyeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Royce
May 16, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Lajoyeh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

The service was explained and completed on time and within cost estimates . People were very courteous. Just waiting for a vehicle sale value estimate. More

by millheisler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 15, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 12, 2023

I brought my vehicle in for its 5,000 mile checkup so this was my first experience with the Service Center. Every aspect of the service experience was excellent! David and Jaclyn were both professional More

by cmcconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Merkle and Jaclyn
May 16, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! Drive safe, and we'll see you on the road.

May 09, 2023

Great service and done in timely manner. Also kept us informed. We liked the friendliness of the staff. More

by beawhaling yes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Bill
May 12, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2023

The customer service is always excellent. I would recommend my friends and family. This is my second vehicle I have purchased here. More

by Chandrau1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cane
May 09, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

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