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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

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May 05, 2023

Great service . Prompt, professional, and honest . My service rep was Mike Royce and he was very clear in his explanations and attentive to my request to address mai More

by EileenW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Royce
May 09, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 03, 2023

Jamie Burns was my service manager for my first time at Auto Nation Service Center. She was great to work with. She explained everything about my repair and the outcome was better than expected. More

by smsgt_bill_ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Burns
May 07, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 03, 2023

We are totally pleased with the service we are receiving on our RAV4. We have had no problems.......our service appointments have gone smoothly with excellent communication while they have had our car. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 07, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Judy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 01, 2023

Autonation was very accommodating in scheduling our visit given we had to drive 200 miles from our house. Once there they immediately began work and finished the appointment earlier than expected. The servic More

by jimanddotbrowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cane
May 05, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! We look forward to your next visit! Take care!

April 29, 2023

They've been our go to service department since 2015 and have done a great job so far. More

by PAUL SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Burns, Parnell Granger
May 03, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Good service & kept me updated during wait for oil change & 50,000 mile?? check visit. More

by checks-housing05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 01, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 14, 2023

Very thorough with finding all problems with my RAV fixed all problems in a fairly short amount of time. Always pleasant to with Matt the service writer . More

by spangleguy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service writer
Apr 20, 2023 -

AutoNation Toyota Spokane Valley responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 14, 2023

Service was fast and on time. They were a pleasure doing business with. Thanks you! More

by Tom Munson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Apr 20, 2023 -

AutoNation Toyota Spokane Valley responded

Hello Tom , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2023

Arrangements went smoothly. Everyone was very professional. Repairs were accomplished ahead of schedule. Overall a very pleasant experience. More

by jeffnicoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Apr 20, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2023

Had my 4Runner in for a routine service (LOF, inspection etc) which was done admirably in a reasonable amount of time More

by Fredie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cane
Apr 20, 2023 -

AutoNation Toyota Spokane Valley responded

Hello Fredie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

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