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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

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December 29, 2022

Haven’t felt like this dealership is up front about prices, payments. Probably would not buy a car from here. More

by Ljp1851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Jan 02, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9359 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 27, 2022

Davis was excellent. He walked me through all the services done to the car and what he recommended to be done on the next visit. He put in some information about reques More

by jfayant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 29, 2022 -

AutoNation Toyota Spokane Valley responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Spokane Valley

December 21, 2022

Matt has always treated me with the upmost respect and professionalism. He is extremely knowledgeable and thorough representative of Toyota. Shuttle driver was personable and careful winter driver.Unf More

by vtchoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Dec 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Everyone was friendly and helpful throughout my entire time there during my oil change service there. More

by Gilsellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Dec 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 13, 2022

Had a headlight out in my truck, the service advisor Dave got my truck fixed and back on the road super quick… great place for service.. Definitely recommend.. Thank you … More

by Biskit509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

December 13, 2022

My only gripe is that the service department might want to offer to replace the tire pressure sensors when putting new tires on a vehicle that uses the sensors. More

by vlabrucherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uncertain
Dec 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Always such great friendly service from the service department. They always work hard to get my Tacoma in and out of service as quickly as possible. More

by Green4urhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Dec 13, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

I took my Highlander here for an oil change since I had a coupon and decided to get my winter tire change over done as well. Mistake#1. I didn’t realize that they charge for a$20 “rotation fee” for the swap More

by Tlopez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Dec 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

December 08, 2022

They are always very pleasant and professional. I would recommend them to anyone I know More

by Wellscabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2022

only wished i was advised in person on tire condition. Received an email several days later More

by winsor84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Dec 12, 2022 -

AutoNation Toyota Spokane Valley responded

Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Toyota Spokane Valley

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