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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

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November 23, 2022

I had an appointment for an oil change yesterday and David who took care of my appointment was courteous went above and beyond to work on my traverse. I was very thankful to David who got it done sooner More

by minna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 25, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Minna, thank you so much for your positive comments about AutoNation Toyota Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Customer service was great, it was easy to make my appointment online and once i got to the dealership check was super easy. They got my car right in. Toyota made this experience simple and easy. More

by Leona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hello Leona, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 22, 2022

Only one of two in area! Took an hour and a half to do basic safety inspection and tire rotation after having a reservation! More

by Fredie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cane
Nov 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Fredie, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (509) 850-9359. We'd appreciate the chance to make your experience a positive one.

November 20, 2022

I was in getting my Lexus serviced. The Young gentleman that helped me get all sorted with an appointment, and then gave me advice on how to procced in the best possible way for me. Gav More

by vkorovnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Cane
Nov 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Toyota Spokane Valley.

November 19, 2022

Everything was taken care of efficiently . All went well and I’m satisfied with the service experience.Matt was great to work with as usual. More

by rozeja6cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Nov 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 18, 2022

Maintenance department friendly, over tasked, slow, over 4 hours to get tires replaced. Won’t More

by david_coates_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and unknown technicians
Nov 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. If you are willing to give us another chance, please reach out to us at (509) 850-9359 to speak to our manager directly.

November 18, 2022

I have been with the company since 2012 and received excellent service. My go to person is Matt Keller who has always done right by me. Overall, staff is friendly and area is clean. More

by Jjbeitey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Nov 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

November 18, 2022

Dave Merkle is so energetic and he is fantastic at explaining what is going on with your vehicle. Dave does an awesome job with follow up, and a keeping his customers updated as their vehicle is in More

by Bclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Merkle
Nov 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Nice people great waiting room. Very informative. Thank you I do wish I could afford to do all of my maintenence More

by soreysorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David merkle
Nov 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

David in auto parts had great customer service! He was timely and very friendly! I was in and out when I picked up my car. More

by mjca4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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