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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

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November 15, 2022

The staff is always very friendly and helpful. They get you in and out of the shop for service in a very timely manner. More

by Davis7567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 19, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 11, 2022

The service was OK. I didn't take as long as it has in the past. The service writer was very unfriendly. He did not go over the service and inspection with me after the More

by SAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
Nov 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we appreciate you taking the time to respond. The staff at AutoNation Toyota Spokane Valley take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

November 10, 2022

I was recently at the service department and I bought the oil change service agreement. My truck is a diesel and not a Toyota so every time I go in for service they never have the oil or the oil filter. Ever More

by RYANRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 17, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Ryanrett, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

November 09, 2022

AutoNation Toyota Spokane Valley has been my service center for over 10 years. All the people there are friendly, knowledgeable, efficient, and often go the extra mile to find me savings. I actually tri More

by colshub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 07, 2022

Have been using since Appleway Toyota. Best service department - Matt takes excellent care of customers. More

by EdBarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Nov 15, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

My car broke down for a bad alternator, the team at Autonation Toyota Spokane Valley was able to work me into the schedule quickly and had me back on the road the next day! Thanks again! More

by Slipperyrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 15, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 07, 2022

Excellent and professional service. Dealership is very clean and state of the art. Friendly staff More

by mariaoakey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Nov 15, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 05, 2022

Always great service and friendly staff. David explain’s everything and looks for the best deals. Auto nation is in a very convenient location for me. I will continue to do business there More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Nov 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Linda, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

I'm continually impressed with this dealership and this visit was no exception. Very patient, everything explained in terms I could understand and the charges not a surprise. More

by Mitzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Nov 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Mitzy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 04, 2022

Been going to Autonation Toyota for years and they have always done greatwork on my vehicles. More

by M Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Nov 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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