Back

AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

Sort by
November 04, 2022

I have been going to Matt K. for over 10 yrs. and have the greatest confidence in him. If he says something need to be done, I get it done. When in for service it is always giv More

by jenbobwilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Nov 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2022

I always take my truck here for oil changes. It takes a while because they inspect everything. Worth the time. More

by Bill.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Nov 08, 2022 -

AutoNation Toyota Spokane Valley responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 02, 2022

Jeff is always a great help. I spoke with him prior to my visit and he ordered my tires and made an appointment for me to have them installed. Dropped off my car on the day of ap More

by wrkingmom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

I always take my truck here for oil changes, I love almost everything here except they took 2.5 hours just to change my oil. I feel like it shouldn’t take that long. Great customer service though! More

by Tristamarie2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Lisa Parasrami
October 28, 2022

They didn’t even fix the problem I went in for; The service tech wrote down my problem incorrectly so the technicians thought they fixed everything. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Nov 06, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 850-9359 to discuss what we can do to help.

October 26, 2022

Easy to make the appointment. Jeffrey kept me informed as to what was going on. They found a small problem that needed to be taken care of and did it in less time than they expect More

by wfitz73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cane
Nov 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2022

Things were very pleasant and timely. People were friendly and helpful. I will definitely return in the future. More

by hope.shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

It was easy to set up an appointment and they were efficient as well as helpful. More

by Sledgesj 2020
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 24, 2022

I only take my car to this. dealer for service. I'm happy with the service they do. More

by Kuailxing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service person was pleasant
Nov 01, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2022

Fixed my sequoia seems great. Was not ready during timeframe. Some petty behavior by service advisors. I don’t want to hear other people get blamed on why I can’t pay and leave. More

by Vince Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Michael, Lisa Parasrami
Oct 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Vince, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

Oct 24, 2022 -

Vince Thomas responded

I will reach out

Oct 24, 2022 -

Vince Thomas responded

Tried call you were not in Monday. 916 296 1920. Ty

...
19
...