AutoNation Toyota Spokane Valley - Service Center

Daniel did and amazing job helping me with parts at automation Toyota in the valley automation Toyota in the valley More

Watch out for the service department. We purchased a good set of tires and were told they were bad at 30k miles. Each time we have been in for an oil change we were told we needed new tir We purchased a good set of tires and were told they were bad at 30k miles. Each time we have been in for an oil change we were told we needed new tires. The new set had a warranty to 50k miles. We were told they would not help us and we needed to go through the manufacturer with no help or instructions how to do so. This is not the first time we had issues. We also told them not to perform a service the last time we were in and they did it anyway and charged us. After purchasing four cars through this company and having all serviced here, we won’t be back. Beware More

Best service I received when ever we have to go there. Keep it up thank you 🙏 Keep it up thank you 🙏 More

I went in to get a new battery for my 2019 Rav4 hybrid. The only reason I went in was because I wanted to get the life time battery. I keep my cars for 15 years or more. The service rep said he would have The only reason I went in was because I wanted to get the life time battery. I keep my cars for 15 years or more. The service rep said he would have to check to see if they had any in stock. They said they had 4 so I said go ahead. When I checked out I was told they don't make a lifetime battery for that model and the battery they installed only comes with a 7 year warranty. Needless to say I am not a happy camper. If they had told me they didn't have a lifetime battery I would have bought a cheaper battery and installed it my self. It feels like a bait and switch deal to me. I should have had them switch me back but I had a meeting I needed to get to and couldn't take the time. More

I came to get tires rotated and initially my brakes replaced. Turns out I didn’t need my brakes replaced after all and I appreciate the honesty in telling me that so I didn’t spend unnecessary money at replaced. Turns out I didn’t need my brakes replaced after all and I appreciate the honesty in telling me that so I didn’t spend unnecessary money at this point. More

I've always received excellent care at AutoNation Toyota Spokane Valley. I've bought cars there and have had them serviced for over 25 years. Spokane Valley. I've bought cars there and have had them serviced for over 25 years. More

I was able to get an appointment within days. Very nice. I was able to get a ride to and from work. Very nice. I bought a Subaru from Toyota and some of the items I wanted addressed, I was infor Very nice. I was able to get a ride to and from work. Very nice. I bought a Subaru from Toyota and some of the items I wanted addressed, I was informed that I had to take it to Subaru. They would not help in making an appointment or pricing out what needed. I found this odd as they are all Auto Nation dealers. So not everything was addressed and I have to make another trip. More

The staff are honest and caring. Will continue to recommend them to friends and family Will continue to recommend them to friends and family More

Dealership is great BUT the service was poor. My partner and I both had appts..one at 1100 and one at 1120, with names of the service person to report. We arrived and were told we didn’t have a My partner and I both had appts..one at 1100 and one at 1120, with names of the service person to report. We arrived and were told we didn’t have any appts! I dealt with Matthew Keller, who, having a sense of customer service, worked me into the schedule. However, the person who my partner dealt with was rude, asking her if she had proof of an appt! She asked him if she could have come up with times and names off the top of her head...his response was curt, with no apology nor any attempt to better the situation! More