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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

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September 02, 2022

No haggle price is not good when trying to trade in a vehicle. When I tried to trade in my vehicle I was offered less than half its worth. They were not willing to budge so I will take my money elswher More

by Fins_2704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 06, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

September 02, 2022

The service rep was very helpful and explained everything to me. I was able to get a ride home and a ride back to pick up my car. More

by Dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 07, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 01, 2022

Got both my tacoma’s there and they always take care of me. Service advisor Helped get my truck done quickly. More

by Tacoma Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Royce
Sep 06, 2022 -

AutoNation Toyota Spokane Valley responded

Tacoma, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Sep 23, 2022 -

Tacoma Driver responded

Love my truck

September 01, 2022

Our service was excellent BUT on the way home from the dealership, my wife experienced a weird event the car started running rough, acted as it would stop running and when she accelerated from the stop a More

by twduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kane
Sep 06, 2022 -

AutoNation Toyota Spokane Valley responded

Thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (509) 850-9359 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 01, 2022

I have going to Toyota in Spokane for over 20 years. I have always received great service! Matt Keller always solves any problem and keeps everything running top notch. Jeff Zimmerman and the guys in More

by yellowstonesoul59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller, Jeff Zimmerman
Sep 01, 2022 -

yellowstonesoul59 responded

Toyota in Spokane on East Sprague is the greatest thing since sliced Whole Wheat Bread! Have always had great service! I got 297,00 miles out of my Toyota truck. Never had a break down. Now with my Rav-4 I receive the same great service. Matt Keller always keeps me up on maintenance and solves any problems. Jeff Zimmerman and the crew in the garage keep the Rav-4 running in top shape. What a great vehicle! Always enjoy stopping in at Toyota! The only thing better than the service is the people. Always friendly. Nice to stop off and visit friends with a good cup of coffee. Thanks ~ Bill Bennett

August 30, 2022

It was easy to find, all the staff I encountered were friendly and professional and the waiting area was clean and comfortable More

by Pat.rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Sep 03, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Pat, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2022

service staff is courteous and professional. Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota deale More

by michaelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael royce
Sep 03, 2022 -

AutoNation Toyota Spokane Valley responded

Thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 27, 2022

service dept did good job, they are fast, didn't wait that much. The only thing is that the electronic appt system by phone number was not working and I had to call. I called a lot!!! 3-4 days that even More

by Shean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Aug 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Shean, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (509) 850-9359 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 26, 2022

Jamie in the service section was extremely helpful, and knowledgeable. She will be the reason my wife and I will continue to be customers at Auto Nation Toyota Spokane Valley. More

by Hipes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jamie here at AutoNation Toyota Spokane Valley! Feel free to stop by if you ever need any more help.

August 26, 2022

The people were kind. It took almost 2 hours to do a tire rotation and patch a hole in a tire. More

by DRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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