Back

AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
398 Reviews

398 Reviews of AutoNation Toyota Spokane Valley - Service Center

Sort by
June 08, 2022

This was my service appointment at Auto Nation in Spokane Valley, WA. The service advisor was polite and offered any check points of concern free of charge with follow up at the end. He was extremely profe More

by Labrador416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Jun 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 08, 2022

From making my appointment to completion of my servicing there was the most respect. Had my appointment scheduled. I was kept informed. The special I saw in my email were honored. The waiting room was comfo More

by Sugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cane
Jun 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 08, 2022

Dick, my service advisor, was fantastic! He communicated very well, was accurate, helpful, and had a great attitude! More

by Jgmarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick
Jun 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 08, 2022

Thank you for the great service and reminding me of future recommended services! Enjoyed the atmosphere while waiting and offer of transportation! Christian kept me update on status and was very consi More

by yong2ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gaunt 8987
Jun 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2022

I always get great service from the service department when I am there every time. More

by Green4urhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 06, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

June 01, 2022

Never had the parts for my oil change when I have scheduled the appointment in advance. Took three hours for an oil change. Service man was polite and tried to help but this is my third oil change o More

by ssmithbros
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Jun 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

May 28, 2022

Service staff was very nice and knowledge, explain the service needs, recommends but not pushed More

by hunghuonglam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
May 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! Drive safe, and we'll see you on the road.

May 27, 2022

Service dept. My vehicle was finished in a timely manner. Service advisor was very helpful. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
May 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Richard, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 22, 2022

They finished early and that made it a great service. The service was to clear a code that should not have come on. They rotated the tire which are wearing nice More

by bhighley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown
May 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

Good communication. Vehicle was done close to when promised. Competitive pricing. Online appts are handy. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
May 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Sue, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

...
29
...