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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.2
397 Reviews

397 Reviews of AutoNation Toyota Spokane Valley - Service Center

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November 17, 2023

Everytime i go in for my Trucks service maintenance the people in the dept is always helpful and courteous. More

by BIG AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 20, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 17, 2023

Always a great experience when I take my cars in for service. I have worked with Service Rep Matt Keller for 20 years. He is the best! He is always professional, helpful and makes sure I understand ev More

by em.beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Nov 21, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2023

Autonation Toyota has always been friendly, helpful and timely with their service, their customer service is outstanding. More

by Marnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 19, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Marnie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Always a pleasant experience! Our Service Rep, Dave Merkle, is a true professional and cares that I understand any maintenance done or required for my vehicle. It's a breath of fr More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Merkle
Nov 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

They were professional and very helpful with my car and special needs. I would recommend them to anybody More

by bcofield.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

November 15, 2023

Dealer did the job on time, our car was beautifully clean and all work was done well. AutoNation Toyota is the only place I take my place for work. More

by kandfinsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kelly
Nov 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 14, 2023

Very cortious, professional, proficient, and congenial. A pleasure to do business with. I would do business with them again. More

by samuelcompogno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the young ladies name in the service department.
Nov 16, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us! We hope to see you soon!

November 05, 2023

I had my Rav 4 serviced. Service was quick and people were friendly. Cost was reasonable. More

by dajohn68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 07, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

They tell you 35 minutes for their express lube and 1 1/2 hour later you get your car back. The place was chaotic with new furnishings being set up. I don’t appreciate being told an incorrect wait time. I wi More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Merkle
Nov 03, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Tony, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

October 31, 2023

My Tacoma needed service, tires, and ,as it turned out, rear brakes. I had to leavae my vehicle overnight, and Jaimie made arrangements for a rental, so I could come home. She also called me at home to More

by stjoebait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Burns
Nov 02, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!