AutoNation Toyota Spokane Valley - Service Center

As I was called into work early the service dept sped up my service to get going as quick as possible. Job well done. my service to get going as quick as possible. Job well done. More

All service work was done and very timely. I have all service work done at AutoNation. I have all service work done at AutoNation. More

Dave was friendly and helpful and gave me a discount. It was a nice experience. It was a nice experience. More

The dealership for the most part is great. I would have been happier if the charge for just looking at the problem was either less or they didn't charge for it at all. I would have been happier if the charge for just looking at the problem was either less or they didn't charge for it at all. More

Friendly service. Finished when promised. I have used AutoNation Toyota service for many years. I wouldn’t keep using the service if it wasn’t great. Finished when promised. I have used AutoNation Toyota service for many years. I wouldn’t keep using the service if it wasn’t great. More

Service was done as requested. I was a little early. I asked for the free car wash that took a little longer. Service folks didn't break anything this time and the was was not gr I was a little early. I asked for the free car wash that took a little longer. Service folks didn't break anything this time and the was was not greasy inside either. This was one of my 10 prepaid services. More

I have always had great service here, they get it done in a timely manner. a timely manner. More

Great job! 5 stars for sure! While in Seattle for a short 4 day vacation the check engine light came on. I stopped at a local Toyota dealer and after 45 minut 5 stars for sure! While in Seattle for a short 4 day vacation the check engine light came on. I stopped at a local Toyota dealer and after 45 minutes of initial diagnostics they told me they were not sure of the issue but assured me it was safe to drive back to Spokane. I called Autonation in Spokane Valley, they got me in the same day and in very short order discovered a clogged evao valve. It was purged fixing the issue. There was no additional charge over the standard diagnostic cost and I was on my way! More

Had problems checking in, had to really push service person to get my Toyota plus service on computer. Had to really push to get him to find it. In the end was helped out and service was good. He did ap person to get my Toyota plus service on computer. Had to really push to get him to find it. In the end was helped out and service was good. He did apologize. More

Amazing! !!! I'm a teacher and trying to find a time to schedule service is difficult, but I was able to get an appointment the day after I called. When I arr !!! I'm a teacher and trying to find a time to schedule service is difficult, but I was able to get an appointment the day after I called. When I arrived, Matt Keller must have been expecting me because greeted me by name. I was 20 minutes early, and he was helping an older lady, and was both so patient with her and kept apologizing and thanking me for waiting. He took the time to look at a windshield wiper issue I was having and helped me determine what the problem might be. When my oil change was done, he came out and shared comments from a multipoint inspection, and was clear that they could not find a record of any of the services needed. (I actually purchased the car used about four years ago, so everything he showed me made sense for my 2008 RAV4). He also took the time to prioritize what should be done, the order, and why. . . and what could happen if I don't "eventually" take care of things. We agreed on two priorities that could be done immediately and not take up any more of my time. After the car was ready, we discussed the remaining items and how long it would take. . . he truly recognized that as a teacher, my time is not only valuable but limited. The best part is I grew up working on cars. . .and as a female, I hate when men assume I don't know anything. I have always been treated respectfully at AutoNation Toyota and will continue to take my vehicle there for service. More