AutoNation Toyota Spokane Valley - Service Center
Spokane Valley, WA
398 Reviews of AutoNation Toyota Spokane Valley - Service Center
I recently signed in for a LOF on line and it couldn't have gone any easier. My car was ready when promised and I was treated well by a very professional service advisor, Dave, through the whole process. have gone any easier. My car was ready when promised and I was treated well by a very professional service advisor, Dave, through the whole process. Quite impressed. More
David was very helpful and posesses excellent communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. More
I did not get an explanation of the service I was getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open r getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open recall. That was also taken care of. I recived a missed call while I was in an appointment, tried to call back with no answer. Finally about 5:30pm I went down to pick up the car I dropped off at 10:30am. I was told they tried calling and left several messages to which I never received. I asked about the information on the paper work and they just said "yeah, it's all on there". I was asking about what was on there and felt shooed away. Only reason I came to this location is because I wanted to stay with the brand. Will not be returning. More
My appointment was a 8 a. m. 3/17/22. I arrived five minutes before 8a.m. At about 9:20 a.m. I was advised that I needed new window wipers front and rear on my Rave 4. I left m. 3/17/22. I arrived five minutes before 8a.m. At about 9:20 a.m. I was advised that I needed new window wipers front and rear on my Rave 4. I left Auto Nation at 9:55 a.m. I think 1 hour and 55 minutes is too long for an oil change and wipers replacement. I was also told that I needed to change out my front and rear differential fluids for a total nearing $300 total. That I passed on as at only 68,000 miles (+/-) I have never, ever had to replace my differential fluids at that low mileage. I think that next time I need to get an oil change I will shop around. $120.61 is a bit high for these services. The staff was very nice and I have no complaint about any person I dealt with. More