AutoNation Toyota Spokane Valley - Service Center

Staff were friendly but somewhat unprofessional at times. Brought in for service. I had to come back next day to have something fixed and was told it was my fault rather than take responsibility for them cau Brought in for service. I had to come back next day to have something fixed and was told it was my fault rather than take responsibility for them causing the problem. They did fix it, but thought it was unprofessional to blame me when the problem didn't happen until after I left there on the exact part they worked on. It was great to have a courtesy shuttle, but driver started talking about his opinion on politics with not even knowing my views so thought that was unprofessional. Then there was issue with saying my payment didn't go through so I had to show them proof on my bank app that it did. More

I really appreciated the service rep who worked with me, I believe it was David Merkle. He was cheerful and made me feel very welcome. He did a lot of things to help me get discounts on various items. He ex I believe it was David Merkle. He was cheerful and made me feel very welcome. He did a lot of things to help me get discounts on various items. He explained everything as the work progressed. More

Good service in shop, but challenging to get ahold of anyone by phone. Service writer was responsive and helpful, but service took longer than expected which was frustrating because I chose to wait. Will anyone by phone. Service writer was responsive and helpful, but service took longer than expected which was frustrating because I chose to wait. Will continue to use this shop. More

Great service as always! I would not go anywhere else to have my Toyota serviced. I would not go anywhere else to have my Toyota serviced. More

The service representative was very helpful and listened and addressed my concerns, I am very thankful for his effort. and addressed my concerns, I am very thankful for his effort. More

There’s a reason my vehicles last so long. I have them serviced at AutoNation Spokane Valley when service is required because they just work on what is due for service. They also check anythin I have them serviced at AutoNation Spokane Valley when service is required because they just work on what is due for service. They also check anything I ask and also let me know if they find something that might need work on down the road. My vehicles are twenty one and nineteen years old respectively and I don’t have to worry about how long they will last. More

Satisfied with service for my 2009 Rav4 Limited. Requested Services: SDC Rear Differential Full-Syn - 96oz **Ask about our Protection Plan SDC Brake Fluid DOT 4 Service **Ask about our Protecti Requested Services: SDC Rear Differential Full-Syn - 96oz **Ask about our Protection Plan SDC Brake Fluid DOT 4 Service **Ask about our Protection Plan SDC Front Differential Full-Syn - 64oz **Ask about our Protection Plan More

Service tech did a poor job. Supposed to change oil with synthetic, but used conventional instead. Tires were rotated, but one hubcap was not put back on correctly, and almost ca Supposed to change oil with synthetic, but used conventional instead. Tires were rotated, but one hubcap was not put back on correctly, and almost came off after leaving the shop. Windshield washer fluid was no topped off - only half full. More

no longer think they are taking care of people they service they selling stuff you don't need just to up charge you for a service call will not be returning and will buy my next Toyota somewhere else. service they selling stuff you don't need just to up charge you for a service call will not be returning and will buy my next Toyota somewhere else. h More

Dealer was clear about the upkeep maintenance options I could opt to have performed on top of my covered oil change and tie rotation. They kept to the time window they said when I handed over the keys. could opt to have performed on top of my covered oil change and tie rotation. They kept to the time window they said when I handed over the keys. More