AutoNation Toyota Spokane Valley - Service Center

I visited another Toyota dealership sometime ago and I had a very different experience. AutoNation provided great customer service and on time service as well, as I waited for my car I enjoyed coffee and had a very different experience. AutoNation provided great customer service and on time service as well, as I waited for my car I enjoyed coffee and friendly smiles mostly. More

Honest. Gets the job done and no beating around the bush about condition of vehicle and what service is required. Gets the job done and no beating around the bush about condition of vehicle and what service is required. More

Brought in my 2021 for warranty service. My service manager was kind and informative. Work was completed as expected and in a quick timeframe. Much different experience than I have had wi My service manager was kind and informative. Work was completed as expected and in a quick timeframe. Much different experience than I have had with other dealer’s service departments. More

On time, respectful, clean, comfortable waiting area, and restrooms, no pressure, reminders of appointment, very satisfied restrooms, no pressure, reminders of appointment, very satisfied More

The service tech broke my caliper on a brake fluid flush job. The dealership wouldn't allow me to leave with the vehicle. They comp'd the work but required me to pay to replace the caliper. Unbelievable. TH job. The dealership wouldn't allow me to leave with the vehicle. They comp'd the work but required me to pay to replace the caliper. Unbelievable. THEN the service garage said my rig was all set and hadn't bled the brake lines properly so there was nothing in the pedal. How did that get out of the shop??? Im livid. More

David was my rep and took great care of me. I did not feel pressured for additional add-on services but what was recommended was important. Most importantly my car is running like it should a I did not feel pressured for additional add-on services but what was recommended was important. Most importantly my car is running like it should again and I am extremely happy with AutoNation Toyota Spokane Valley. More

I have consistently great service at the valley Toyota location. Although there are service providers closer to home, I always visit the dealership. location. Although there are service providers closer to home, I always visit the dealership. More

I took my 2023 Toyota Tundra into the dealership for a lift kit installation. I was quoted $2700 for the lift kit and $1700 for installation for a total of $4400 plus tax. I was guessing with some inciden lift kit installation. I was quoted $2700 for the lift kit and $1700 for installation for a total of $4400 plus tax. I was guessing with some incidentals it might be a little over $5000 after a week and a few discrepancies, I went to pick it up and the total bill is $6900. With the help of Jaime Burns (who is the only person there I think I can trust.) I got the bill knocked down another $400. Which is still a disaster. I paid the bill. When I got in my truck, there was greasy feet prints all over my brand new floor mats and greasy handprints on my steering wheel. My floor mats, where it says Toyota, should be white not black. With 157 miles on the odometer, I want my truck still to look like brand new. let's hope the installation of the lift kit is better than the price gouging and the state of my cleanliness. More

This dealer have always been my to go Toyota, even though when I used to live 6 hours away for 4 years. Autonation have always served me well. My recent visit have been ok. Was told before my car was due when I used to live 6 hours away for 4 years. Autonation have always served me well. My recent visit have been ok. Was told before my car was due for oil change at 5K miles and then at 10k miles. My last visit was almost at 15k miles, but was told it's not due until 20k miles due to synthetic oil. I wasn't really going to wait for 10k miles to change it, but every 5k miles. Since the service hasn't been done, but only tire rotation I will be doing the oil change myself. More

David Markle make everything easy. He is so dependable. That is why I don'take any other person to do the job. He needs to train the rest of your staff. He is so dependable. That is why I don'take any other person to do the job. He needs to train the rest of your staff. More