AutoNation Toyota Weston - Service Center

Very professional and attentive to my requests. Service Advisor Eiliomis De La Nue was extremely knowledgeable in the services that were needed. He kept me informed of the progress and any recommen Service Advisor Eiliomis De La Nue was extremely knowledgeable in the services that were needed. He kept me informed of the progress and any recommendations in services that I may need in the future. Overall a great experience. Thanks for the help Eiliomis. More

Very professional and attentive to my requests. Service Advisor Eiliomis De La Nue was extremely knowledgeable in the services that were needed. He kept me informed of the progress and any recommen Service Advisor Eiliomis De La Nue was extremely knowledgeable in the services that were needed. He kept me informed of the progress and any recommendations in services that I may need in the future. Overall a great experience. Thanks for the help Eiliomis. More

My car was recalled for a harness. Having had several problems with my local Toyota dealership, I decided to go the distance to AutoNation. It was definitely the right decision! My ser Having had several problems with my local Toyota dealership, I decided to go the distance to AutoNation. It was definitely the right decision! My service writer, Alberto was professional, courteous, and knowledgeable. He recognized that I was apprehensive due to my previous experiences and made me feel comfortable by explaining what was being done without being condescending. He made recommendations without pressuring me and kept me apprised of the progress of my car. I am pleased with the work and will be returning for any future needs. More

Me gusta el lugar por la amabilidad que tienen,te explican cada inquietud con paciencia explican cada inquietud con paciencia More

The dealership is very accommodating and thorough. Took the time to check out the vehicle and diagnose the issue. It was a pleasure dealing with Mr. Herman. Took the time to check out the vehicle and diagnose the issue. It was a pleasure dealing with Mr. Herman. More

Very happy with service and time estimate for the work being done. Will continue with this dealership. being done. Will continue with this dealership. More

My wife took her Toyota Highlander (2012) for an oil change on 12/17/2022. 4 days later she realized that the car was leaking oil, so she went back to Toyota of Weston on 12/24/2022. The maintenance rep change on 12/17/2022. 4 days later she realized that the car was leaking oil, so she went back to Toyota of Weston on 12/24/2022. The maintenance representative told her that it was leaking from the oil pan gasket, my wife questioned the diagnostic since it wasn't leaking before the oil change, and they never mentioned anything to her verbally or in writing the day that she changed the oil. Then the representative gave her an estimate of $3000 to fix it and on the estimate he wrote that the oil leak was found on 12/17 during the oil change, and that they notified my wife, but she declined the repair, which is a complete fabrication. My wife decided to take the car to Tire Kingdom in Cooper City for a second opinion and they discovered that the drain plug was replaced at Toyota of Weston and they put the wrong plug and this was the cause of the leak. Tire Kingdom change the oil again and replaced the plug with the correct one and the car was fixed. We went back to Toyota of Weston on 12/26 and after speaking to a manager we received a refund for the oil change that they performed on 12/17. We are very disappointed with how dishonest the representative from Toyota was while handling the situation. Instead of recognizing that the cause of the leak was that they lost or misplaced the original drain plug and replaced it with a wrong plug, they made up a story about the oil pan gasket and then lied on the report when he said that there was a leak before they changed the oil all this while trying to get $3,000 for a repair that was never needed. Needless to say we won't be taking our car to Toyota of Weston for service again. More

Gracias trabajo oportuno , confiable y solo cobran. lo necesario la comunicacion es rapidfa a travez de mensaje de texto lo necesario la comunicacion es rapidfa a travez de mensaje de texto More

Very polite, professional, and considerate. He is is very attentive to his job, and making sure my car was ready He is is very attentive to his job, and making sure my car was ready More

It was very nice and comfortable and the people were very good and polite I will come again someday you doing out a check up. good and polite I will come again someday you doing out a check up. More