AutoNation Toyota Winter Park
Winter Park, FL
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 3:00 PM
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Showing 4,748 reviews
Hector, the service advisor, was more than helpful. He spent time with me seemingly unrushed in a busy environment. I received several timely texts and got involved with the service provided transporta He spent time with me seemingly unrushed in a busy environment. I received several timely texts and got involved with the service provided transportation. The service required an aftermarket install ( a cd/radio for a 2016 Venza) so he found the part I needed online and 5 local reputable installers to choose from. He then walked me to my car with further friendly discussion. Truly you have s man who knows his job and how to make customers feel appreciated even though the service required was unavailable. Felix, the courtesy driver, is most personable. He's driven me home several time always giving me notice ahead of time of arrival and displays safe driving and pleasant conversation. More
Henry and Alfonso from sales were very friendly and very helpful. Mo and Marian were also helpful from the business office. I really liked working with this dealership better than the others we contacted. helpful. Mo and Marian were also helpful from the business office. I really liked working with this dealership better than the others we contacted. More
I have never been disappointed, with this Toyota dealership. It is set up to provide all a customer needs, while waiting for their car to be repaired. A very good atmosphere. The kindest employees. dealership. It is set up to provide all a customer needs, while waiting for their car to be repaired. A very good atmosphere. The kindest employees. More
Very Disappointing Experience My experience at this dealership was extremely frustrating. I went there looking for a fair, reasonable out-the-door price on a vehicle, but they kept coming back with rid dealership was extremely frustrating. I went there looking for a fair, reasonable out-the-door price on a vehicle, but they kept coming back with ridiculously high numbers that were way beyond what I was willing to pay. The information they provided was confusing and seemed to keep changing. Every time I asked for a reasonable price, I was told, “I have to talk to my manager.” Then someone else would come over, followed by another person, and the same back-and-forth process would start all over again. I wasted approximately 45 minutes to an hour of my time, and in the end, I got absolutely nowhere. Buying a car should be a straightforward process. Customers deserve honest information, transparent pricing, and respect for their time. Unfortunately, that was not my experience here. I would not recommend this dealership based on my experience. I went in ready to negotiate a fair deal, but instead, I left feeling frustrated and disappointed. There needs to be much more transparency and professionalism in the way they handle customers. More
Special thanks to Carlos Rivera with a routine 25,000 miles service and other inspections. Carlos kept me updated via text, finish on time, and explained the inspection video and oral clearly. I felt re miles service and other inspections. Carlos kept me updated via text, finish on time, and explained the inspection video and oral clearly. I felt respected and confident in the safety of my car. Carlos was awesome!! Thank you again. Twan "TIM" Tran More
My salesperson, Rafael, was professional, knowledgeable and very helpful. I recommend you ask for him. Unfortunately, the sales manager, Edward, was disrespectful, arrogant, and dismissive. Because of that and very helpful. I recommend you ask for him. Unfortunately, the sales manager, Edward, was disrespectful, arrogant, and dismissive. Because of that, I regret doing business with this dealership. The dealership later replied to my initial review (which they requested I submit) and posted that I should call the dealership general manager. I called and left a message for the general manager on his personal VM. He never returned my call. In my opinion, the "Response from the Owner" from the dealership is just to make the future reader of the review believe that the dealer was proactive, responsive, and helpful. The reality is that nothing comes of it and it is a bogus reply. The dealership later revised its reply suggesting I email Auto Nation customer service. I did so and exchanged a few emails with AutoNation customer service and they understood my concerns and determined to refer my issues back to the dealership for handling. I never heard anything back from the dealership. More
I had an amazing experience purchasing my new car, and I couldn’t be happier with the service I received! From the moment I arrived, Luwai went above and beyond to make everything happen for me. He truly couldn’t be happier with the service I received! From the moment I arrived, Luwai went above and beyond to make everything happen for me. He truly turned what could have been a difficult situation into a wonderful experience. He even turned around halfway to meet me because he thought I wasn’t coming! That alone shows the level of dedication, effort, and genuine care he puts into his customers. He made me feel valued, welcomed, and well taken care of throughout the entire process. I highly recommend Luwai to anyone looking to purchase a vehicle. He is the kind of salesperson every dealership should have! I also want to recognize Roger from the finance department, who treated me exceptionally well. He was wonderful to work with, and the deal he put together for me was excellent. I was genuinely happy with the entire financing process and the deal I received. Both Luwai and Roger made my car-buying experience smooth, pleasant, and truly worth it. They are a great example of what outstanding customer service should look like. I left feeling happy, satisfied, and excited about my new car! Thank you, Luwai and Roger, for making this such a great experience. You both deserve recognition for a job well done! More



