AutoNation Toyota Winter Park

Mr Francisco is very patient . He is happy to help and keep his customers happy He is happy to help and keep his customers happy More

Fair. Reasonable. Friendly. They'll work with you on the price. They're honest and will do their best to help you. Recommended. Reasonable. Friendly. They'll work with you on the price. They're honest and will do their best to help you. Recommended. More

Very busy when comes services, but the rest of the experience is great . I bought my Tundra 3,years ago and I am very happy experience is great . I bought my Tundra 3,years ago and I am very happy More

Michael was very professional and very human in addressing my concerns. I was in fear but talking to Michael, he calmed me down. addressing my concerns. I was in fear but talking to Michael, he calmed me down. More

The dealership was fast and very helpful with my car. The repairs I needed weren’t too expensive and it was done within a few hours! The repairs I needed weren’t too expensive and it was done within a few hours! More

This dealership had great customer service. I really like the Camry that I bought. It was a a great buying experience. I really like the Camry that I bought. It was a a great buying experience. More

He was very professional in his job. I was very angry about my guarantee battery and he was very respectful and he told me about the guarantee rules I was very angry about my guarantee battery and he was very respectful and he told me about the guarantee rules More

Great people. Great services. A lot of communication between me and the advisor Giovanni Rodriguez. Great services. A lot of communication between me and the advisor Giovanni Rodriguez. More

Been going there for decades and bought new many vehicles. Highly recommend them. On 01/30/2023, I was given a $0.99 coupon for an oil/filter change. So, I also wanted to pay for rotating of tir vehicles. Highly recommend them. On 01/30/2023, I was given a $0.99 coupon for an oil/filter change. So, I also wanted to pay for rotating of tires. First of all the There were "numerous" Customer Service Reps. But, I was told that I had to wait 10 minutes for one to finally come to me (why?). A Service Rep finally came. But, David Morales was not very friendly. He was not rude, just not friendly. He seemed stressed and tired, and annoyed. But, he was trying hard to do his job. David also appeared to be very confused and frustrated trying to type in his computer tablet for my vehicle service. He had a $34.90 total bill all wrong going to $220.83, then to $139.31, then to $135.91. I politely question him on this, and he just struggled with typing and said he was having trouble with the tablet computer. He finally asked a supervisor to help him. A very polite and friendly "white shirt" manager helped him and got the bill corrected very fast. There was nothing wrong with the computer tablet, just a little on-hands training was needed. Please also note, when I pulled in to the Service Rep area, I was the only vehicle in there and no one was waiting, except me. But, it still took David 15 minutes to check in my vehicle. I also noticed there was plenty of empty vehicle bays and mechanics standing around waiting for a vehicle to work on. Nope, it took 2 hours and 45 minutes to do a simple oil change and rotate the tires. I patiently waited, and did not complain. Especially, when the Toyota Dealership was so generous giving me an oil and filter change for only $0.99 cents. I am a retired 30-year veteran Florida State Police Officer, and very patient. I understand that sometimes people have a bad day. But, there was so many Service Reps that could have trained and helped David. In closing, I am happy with the over-all service and Thank You Toyota Dealership for the $0.99 cent coupon for an oil and filter change, which would have been over $100.00 More

Great service and highly recommended for cars parts equipment efficient flexible on schedule nice employees as equipment efficient flexible on schedule nice employees as More