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AutoNation Toyota Winter Park
Winter Park, FL
4,391 Reviews
For Northeast Orlando area residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Winter Park. Our expansive, state-of-the-art showroom is located in Winter Park, just northeast of Orlando. Featuring one of the largest inventories of both new and used Toyota models in the Greater Orlando area, including all of the latest models, AutoNation Toyota Winter Park has it all! Visit our showroom in-person or online today to learn more about what a new or used Toyota can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 3:00 PM
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Showing 4,391 reviews
January 24, 2023
Un servicio espectacular . El vendedor moises fue una persona de muy gran ayuda y con servicio de alta calidad . Se lo recomiendo al 100% El vendedor moises fue una persona de muy gran ayuda y con servicio de alta calidad . Se lo recomiendo al 100% More
by otoniel fuentes
Employees Worked With
Moisés
January 23, 2023
The service was fast and of quality. The staff were very efficient and polite. The service was done in less than 1 hour. Thank you very much. The staff were very efficient and polite. The service was done in less than 1 hour. Thank you very much. More
by Candida I Castro
Employees Worked With
David
January 22, 2023
The ABS Brake System issue for which I took my 2012 Toyota Highlander Hybrid to AutoNation Toyota for repairs remains unresolved. The diagnosis of the issue was that the Brake Booster Pump and Acc Toyota Highlander Hybrid to AutoNation Toyota for repairs remains unresolved. The diagnosis of the issue was that the Brake Booster Pump and Accumulator (47070-48060) and the Brake Master Cylinder Reservoir (47220-48220) were bad and that they needed to be replaced. I was a bit surprised that I was charged the retail price for these items because 15 months earlier, the ABS Actuator (47070-48010) had been replaced on this vehicle under a recall by Central Florida Toyota at no charge. Now, two other components of the ABS system were defective but no recall warranty coverage was applied though I was offered a 10% discount so the total cost of this repair was $1737.13. While expensive I did not complain at the time because the vehicle is 10 years old (though it only has 105,000 miles). I picked the car up from AutoNation seven days ago. It was only driven to the airport and back and this is only the second day that I have driven it since it was repaired. I was disturbed to notice that the ABS pump was turning on and pumping audibly about every five to ten seconds. After having driven it about 90 miles, a warning chime sounded and the dash display flashed a message saying that there was a brake system error and the master warning light (i.e. "!"), brake system light, ABS light, and traction control warning light all came on just as they had before I brought it to AutoNation for repairs a week ago. When I turned the car on again, only the master warning light flashed and then went off after a few seconds. Even so, the brake booster pump continues to power on every five to ten seconds. Something is obviously still wrong with this vehicle. The brake booster pump and accumulator may indeed have been broken or worn out and needed to be replaced but from the perspective of a fluid hydraulic system it seems obvious that there is an internal leak that is causing the pressure to drop which triggers the brake booster pump to turn on repeatedly. An online search turned up this video which describes exactly the symptoms that my Highlander Hybrid is experiencing. https://www.youtube.com/watch?v=m4_qv9bZfYY The video states that this is cause by the failure of the brake actuator, i.e. the same part that was replaced on my vehicle under warranty 15 months ago! It appears highly likely that AutoNation did not correctly diagnose that the actuator had failed again after being replaced 15 months ago which would have been covered under warranty. Instead, they replaced two other components of the ABS system and charged me $1737.13 for parts and labor. Tomorrow I will return to AutoNation Toyota to try and get this issue addressed with the service manager. As a final note, the price that AutoNation charged for the Brake Master Cylinder Reservoir (47220-48220) was $206.36 though it is available for $86.71 (including shipping) online from Amayama.com. The price charged by AutoNation for the Brake Booster Pump and the Accumulator (47070-48060) was $977.06 and the price quoted by direct sellers online is $726.21. Dealer markup of of 45% is what it is and I paid it without complaint on the first visit. The fact remains that the problem for which I first brought the vehicle in for repairs is not fixed and it appears that AutoNation Toyota may have ignored the real problem (second time failure of the brake actuator 47070-48010) and replaced components that were not actually broken. I am highly dissatisfied at the present time. I will gladly update my opinion after returning to AutoNation Toyota to have the issue addressed. More
by Walt
Employees Worked With
Thomas
