AutoNation Toyota Winter Park

I set an appointment four days before coming. I came to AutoNation for a service and got there ten minutes before my appointment. There were only two cars in the service area. As soon as I pulled I came to AutoNation for a service and got there ten minutes before my appointment. There were only two cars in the service area. As soon as I pulled up, an employee came up, checked my VIN and asked for my appointment details. He said he would be right back and didn't come back for twenty minutes. A different employee came up and asked for my information again. After finally checking in my car, I was informed that it would be about three hours for an oil change and an rotation. Asked for the shuttle service as I had requested it in my appointment details. Was informed that the shuttle was across town and it could take a bit and I said I didn't mind waiting. During the duration of the 2 and a half hour car appointment, the shuttle service never came back. The service for an oil change and rotation was also ~$130. I asked about how that total came about and I understand labor and parts, but $13 in miscellaneous fees for this kind of service seemed a bit extreme. I also noticed that items that I had stored in some areas were moved around, gone through and left out. This dealership experience was awful and seemed sketchy as a whole. Will not return and highly not recommend. The employees I worked with were nice, but it is frustrating about the shuttle service, cost with no explanation and length of service. Also upon getting the car back, other dealerships would typically clean the outside if not even a vacuum of the inside but not even a wash to the outside was done. More

Services in this location is very nice and professional, I highly recommended this dealer to everyone. I highly recommended this dealer to everyone. More

Great experience, great customer service from the beginning to the end. MUCHAS GRACIAS POR TODO!!! beginning to the end. MUCHAS GRACIAS POR TODO!!! More

I bought many cars I this time was the best experience buying a car in my live buying a car in my live More

Bella and Tonya were amazing! !! They were easy to work with and I got my ideal ideal! !! They were easy to work with and I got my ideal ideal! More

On January 3, 2023 I brought my Toyota RAV4 in for some repairs. Michael the service person was excellent, informative, patient and handled the process from start to finish. It’s very nice when you deal wi repairs. Michael the service person was excellent, informative, patient and handled the process from start to finish. It’s very nice when you deal with someone so pleasant. Until next time. More

I brought my car in for an oil change at a promotional price fully expecting that I would be pressured to have other services performed on my Highlander. That was not the case. Kory Jackson was my servi price fully expecting that I would be pressured to have other services performed on my Highlander. That was not the case. Kory Jackson was my service advisor. Kory explained everything clearly, did not try to pressure me to have any additional services performed during this visit and honored the promotional offer. Kory indicated the service center was busy and the oil change would take longer than usual (60-90 minutes) to clearly set my expectations and allow me to plan accordingly. The car was ready right at the 90 minute mark. Kory advised me that no other services were needed at this time, but suggested an alignment soon due to some outer wear on the front tires. I did not like the fact that whomever transported the car adjusted my driver seat to their liking, thus messing up my preferred settings. It also would have been nice to have had the courtesy car wash given that they had my car for 90 minutes, but hard to complain about that since the promotional oil change price was extremely cheap. More

Our visit was less than half an hour for service. It was fast and efficient and without an up sale. Very pleasant experience. It was fast and efficient and without an up sale. Very pleasant experience. More

Fast and efficient service center. Very honest with recommendations. Have been using this location for over 16 years. Very honest with recommendations. Have been using this location for over 16 years. More

I purchased my 2013 Camry LE through TrueCar at this dealership. My experience was pleasant and stress free. Thanks to Chafik Alloui and his internet sales team. Alfonso Cobos Moreno was terrific, very dealership. My experience was pleasant and stress free. Thanks to Chafik Alloui and his internet sales team. Alfonso Cobos Moreno was terrific, very knowledgeable and professional. No pressure or stress at all. David Davis II was helping with the final financing portion and was extremely polite and respectful. Overall a very pleasant experience! Thank you! G. Nelson. Winter Springs, Fl More