AutoNation Toyota Winter Park

*Online appointment process - Excellent *Reminders untill the appointment date via SMS- Excellent *Reminder via voice call if any re schedule required - Excellent *On arrival customer service - Exce untill the appointment date via SMS- Excellent *Reminder via voice call if any re schedule required - Excellent *On arrival customer service - Excellent * Time taken for the job- Not satisfied *Information provided before service by the service agent - Not satisfied * Customer requirements for service - Not captured by Service agent * Clarity and trust of the service- Fail *Point inspection of the vehicle report - Not satisfied with details due to most items are missed. * Payment and release - Excellent Comparing to my previous visit I'm not satisfied with the service I got due to above and there were some issues which were captured by Service before not even captured this time and I haven't done any repairs. And I did not request to do the tyre rotation which was billed and one I pointed out charges were removed and said tyre rotation was not done. According to the guide lines billing done once the job done.so either tyres were rotate which I don't require as I have already done and informed to agent which is a big issue for me or else it's not done , but thy do charge. So I'm not clear about what has happened. This is my experience from Start to end which is not satisfied. More

Brought my vehicle in for an issue with airflow. Kory was very professional. Kept me informed throughout the day while my vehicle was being diagnosed and fixed. Kory was very professional. Kept me informed throughout the day while my vehicle was being diagnosed and fixed. More

This dealership is managed very well. The employees are professional and polite and provide great service. My Tundra was serviced timely and the work was done right the first time. The employees are professional and polite and provide great service. My Tundra was serviced timely and the work was done right the first time. More

Poor experience with service. Scheduled a 7:00 am appointment arrived at 6:45, long line and other cars were there and serviced before me that did not have an appointment. Too Scheduled a 7:00 am appointment arrived at 6:45, long line and other cars were there and serviced before me that did not have an appointment. Took 2.5 hours for a basic oil change which is absurd. Then they could not locate my car. I saw the car as they drove it away from where they tell people to pick up their car. Finally after speaking to 2 people I got my car. Waste of time!!! More

1 hour 45 minutes for an oil change and tire rotation with an appointment, extremely long. Nice waiting area and hand car wash, good perk. with an appointment, extremely long. Nice waiting area and hand car wash, good perk. More

I am very pleased with Autonation We purchased and service four cars there best place to go. service four cars there best place to go. More

my overall experience was amazing our sales person Gabriel was great got us what we wanted in a matter of seconds Gabriel was great got us what we wanted in a matter of seconds More

The airbag in my Toyota Rav 4 had a recall. I came in for the replacement. The service personnel were friendly and courteous. The waiting areas were comfortable and clean. A very busy area. The I came in for the replacement. The service personnel were friendly and courteous. The waiting areas were comfortable and clean. A very busy area. The service people were quite generous to also include a free car wash! Quite unexpected. But greatly appreciated. More

I recently relocated to the area, and they treated me amazing. Very professional and friendly amazing. Very professional and friendly More