AutoNation Toyota Winter Park

Alejandro and his team worked overtime to get my Prius repair done on my schedule. Great team, great service. repair done on my schedule. Great team, great service. More

Always a happy greeting with smiles and good information/answers to questions no matter how “stupid” information/answers to questions no matter how “stupid” More

Great dealership to service your car . the employee s are very pleasant and caring great set of workers . the employee s are very pleasant and caring great set of workers . More

Alejandro really nice person help me with all questions. My car feel great driving after my new tires. My car feel great driving after my new tires. More

Dealer suggested to change spark plugs. Spark plugs are brand new from dealer. I guess they weren't checked. (200.00) Dealer suggested new valve cover gaskets, they changed them last Spark plugs are brand new from dealer. I guess they weren't checked. (200.00) Dealer suggested new valve cover gaskets, they changed them last year. (400.00). I'm guessing they didn't check either. More

Unhelpful I walked in and stood in line in front of me are just toyota employees wearing toyota shirts gossiping until they noticed me when they looked at me I asked them where to bring my car for oil cha are just toyota employees wearing toyota shirts gossiping until they noticed me when they looked at me I asked them where to bring my car for oil change they just pointed back there around the corner then continued on gossiping that's so unprofessional and that toyota dealership is huge to pinpoint the exact location. I got to the auto part area again after asking them where do I go to get my car serviced same answer back there around the corner I don't work there around the corner to know where's the back there around the corner is. After getting back there around the corner the person at the desk pointed to the desk in front of him after asking him. After getting to that desk I was told to go the garage when I was finally serviced it took me 5 times asking people just to get a car service all they had to say is go to the garage. The staff there are just hanging out chit chatting and just answer your question then ignore you. That was my first car service after buying my car brand new from toyota. "back there around the corner" then continue on gossiping at the main front desk is the most insulting thing you could do to a customer who just bought a brand new toyota the customer service should be a good experience if you're a car buyer or not. I was wearing a beanie on my head but I was wearing my pants baggy I don't need to wear a tuxedo to get even a plain service I was there to get an oil change and not there to go to a wedding. More

3 hours waiting to get the car for oil change! Person was road and not professional. I taken the car after services dirty black in ceiling hand. And removed the seat car cover. Person was road and not professional. I taken the car after services dirty black in ceiling hand. And removed the seat car cover. More

Not completely honest in reviewing a sales contract disappointing feel cheated, lease to own Unacceptable disappointing feel cheated, lease to own Unacceptable More

Disappointed with the transfer from lease to own expected a better method of explaining transfer of the deal. At the end found out that what I was paying while on lease ment nothing and was talked into chang a better method of explaining transfer of the deal. At the end found out that what I was paying while on lease ment nothing and was talked into changing to ownership loan left me with an upside down loan with higher interest and a car worth three times more than it’s worth. Very disappointed and now I am stuck with a car that I will always be under value and not able to trade for a newer car if I wished without paying off the overage of the loan. Very disappointed in the manner the sales person did me and telling me it was better to buy the car then stay on lease. I just should have turned in the lease car and purchased a new car like I wanted when I was trying to trade in the lease car for a new one. Very disappointed and dishonest on how he stuck me on a overage Laon. More

personalized attention the agent is constantly aware of the client and also attends to the requests that the client may have as well as makes suggestions regarding the services that could be carried out on the client and also attends to the requests that the client may have as well as makes suggestions regarding the services that could be carried out on the vehicle More