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AutoNation Toyota Winter Park

Winter Park, FL

4.6
4,387 Reviews
For Northeast Orlando area residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Winter Park. Our expansive, state-of-the-art showroom is located in Winter Park, just northeast of Orlando. Featuring one of the largest inventories of both new and used Toyota models in the Greater Orlando area, including all of the latest models, AutoNation Toyota Winter Park has it all! Visit our showroom in-person or online today to learn more about what a new or used Toyota can do for you.
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225 North Semoran Boulevard

Winter Park, FL

32792

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Showing 4,387 reviews

September 06, 2021

Do NOT buy a used car from this dealership! They are VERY nice when you first come in, but once you buy your vehicle they turn around and try not to help you if something is wrong! Please find another dealer More

by Hillel87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issa Ali, Jessica Carrasco, SAL AKHTAR, amine abide, Mike Abdelkodous, Robert Chambers, Stewart Burzee, Domonique Pacheco
Sep 09, 2021 -

AutoNation Toyota Winter Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0783 to discuss what we can do to help.

Sep 10, 2021 -

Hillel87 responded

I know for a 100% FACT! this is a automatic message. Let me not only explain how much autonation of winter park doesn't hold the " values " you guy portrayed but how unprofessional and cons yous all are. Today 9/9/2021 i went into the dealership after applying for a vehicle to give yous the " second chance " and after speaking with the " sales manager " the day before and getting APPROVED! i came in to make something happen. Not only did the manager " Daniel rivera " which i know is not his real name because it wasn't the name he gave us when he was trying to CON us into going LIED and told us the car i had applied for was available really wasn't, every car i picked out after that magically got SOLD while i was there. As soon as i said i had 0 down the attitude changed! Nobody really wanted to help out even after explaining how i had just went in 2 months ago and put down $3k on a nissan rogue that THE OTHER MANAGER HAD TO COME OUT AND GIVE US A JUMP START BECAUSE IT WOULDN'T START just for us to get back home and it was the reason why i didn't want to put money down! I asked to speak with the GM and i was told he's never really there so please explain this to me ( if this is a real person whos responding ) Why is it you ALL LIE and CON customers to come in if you really have no real intentions on helping? If i would have said i have another $3k down you ALL would have been at my FEET! explain to me and all of your future victims how is it that yous ALL are so helpful and so " ready " to roll your sleeves up and work to get us a vehicle just to turn around and not help AT ALL once you see no money down? Explain where are these " values " yous so falsely Advertise? Ive brought in more then 6 people to buy a car from this dealership BIG MISTAKE!

Sep 10, 2021 -

Hillel87 responded

Each and everyone of you sales managers are ALL CONS! please people, take it from someone who not only has done business and got screwed over but someome who brought Multiple people to do business with these CONS! DON'T DO IT! if your looking for a Toyota in the Orlando area i advice you to do it at another dealership! This one is NOT there to really " help " i PROMISE 8 OUT OF 10 people will have a bad experience! AGAIN, thank me later

Sep 11, 2021 -

Hillel87 responded

Danilo is " Daniel rivera

September 06, 2021

Rami does a great job taking care of you. Everyone is polite and want to make sure you are not waiting for long. I’m happy with Toyota. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramni
Sep 09, 2021 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 06, 2021

Person who helped me talked way too fast. Felt like he was rushing me and he forgot to add windshield wiper fluid like I asked. More

by ldodich6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He talked way too quickly. I did not get his name.
Sep 09, 2021 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

Excellent service and fast the car was ready an hour before. I recommend it 100% I have been serving in Autonation for 4 years and I do not change. More

by rennyhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 09, 2021 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Winter Park and we hope to be of service again in the future. Have a great day.

September 06, 2021

Nick was very detail and explained his findings of my car and recommendations that would benefit me in the longevity of my car. Thank you More

by Cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
September 06, 2021

Went in for service and from greeter to service agent Edwin, everything was pure professionalism. Have made this my dealership for service and parts. Thank You More

by Jorlo1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Media
Sep 09, 2021 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you for the review! Have a great day.

Sep 09, 2021 -

Jorlo1220 responded

It was a pleasent experience at the dealership while getting service.

September 04, 2021

The Service Advisor was very caring, thoughtful, courteous and knowledgeable. I will recommend AutoNation of Winter Park to anyone whose car needs service. I am pleased and happy how well my concern More

by Brittle1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Theiss
Sep 06, 2021 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2021

I have always been a great experience from day one thank you Toyota enjoy Mr. Eddie so for everyone that I dealt with has been nice More

by Tlattimore59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Eddie/. Mr.Jose
Sep 06, 2021 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2021

Dealership provides great hours and service. Marium was knowledgeable and friendly. She kept me posted on pricing and service times. I really appreciated she was there at drop off and pickup. More

by Jhughley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marium
Sep 06, 2021 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2021

After experiencing high pressure and insistent calls all day and night not to mention misleading pricing at another Toyota Dealership the Winter Park Toyota was so welcoming. No pressure just trying to mat More

by Bdixie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marielus Chris David
Sep 06, 2021 -

AutoNation Toyota Winter Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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