AutoNation Toyota Winter Park

I took my car in for service when I met Osvaldo. Osvaldo goes above and beyond when it comes to customer service. He is very attentive, friendly and anticipates my needs. No matter how busy it may be that goes above and beyond when it comes to customer service. He is very attentive, friendly and anticipates my needs. No matter how busy it may be that day, Osvaldo always makes eye contact as soon as I come in through the door, greets me and knows me by name. He makes me feel valued as a customer and treats me with respect. He is extremely intelligent and he has a strong passion for cars. I know nothing about cars but Osvaldo took the time to explain to me in layman's terms what work was done on my car and why it was important for the problem to be resolved. Osvaldo provided me with quality of work at an affordable price. My overall experience with Osvaldo was excellent and I will continue going back to him for my car needs. More

Jason was great I really liked the way he talked and presented himself. He had a good attitude and knew exactly what he waa speaking of presented himself. He had a good attitude and knew exactly what he waa speaking of More

WE ARE ALWAYS PLEASED WITH JASON HE IS A VERY NICE MAN.HE ALWAYS PUTS US FIRST AND I REALLY THANK HIM . HE IS ONE OF YOUR BEST. LINDA LOCKE ALWAYS PUTS US FIRST AND I REALLY THANK HIM . HE IS ONE OF YOUR BEST. LINDA LOCKE More

Ozzie, was very professional and helpful by pointing out the service I needed on my 2009 High Lander . We purchased tires and he clearly explained the advantages of one brand over the other and convinced the service I needed on my 2009 High Lander . We purchased tires and he clearly explained the advantages of one brand over the other and convinced us that we were getting a good deal. Following my service he helped me with my GPS/phone system and delivered my car after having it washed. Over all I was pleased with my service and will return for future service. Congratulations, Jacquie Eubanks More

I came in today to get my oil changed in my car. Ozzie/Osvaldo Perez was the associate who helped me, and he was very kind, professional and patient in explaining everything to me. He ensured that Ozzie/Osvaldo Perez was the associate who helped me, and he was very kind, professional and patient in explaining everything to me. He ensured that the work was done in a timely manner, and was a pleasure to do business with. Overall, the experience I had this morning was excellent, and would certainly recommend your service department in the future. More

I made a 2:30 appointment for a 5,000 Mi. check and arrived 10 minutes early. It took approximately 25 minutes to meet with a Service Advisor, however, you were quite busy for a Sunday. Ozzie finally arrived 10 minutes early. It took approximately 25 minutes to meet with a Service Advisor, however, you were quite busy for a Sunday. Ozzie finally arrived on the scene and the process began. Ozzie is knowledgeable, attentive and customer oriented. He turned, what started out to be an unpleasant experience, into a positive event. More

Mr. Perez was an awesome employee. He told my dad and I that it was going to take about an hour to check over my car because it was a busy day yesterday and within thirty minutes he was done. He was very p that it was going to take about an hour to check over my car because it was a busy day yesterday and within thirty minutes he was done. He was very polite and made sure that my dad and I knew where the waiting section is. When he told me that my car was ready he saw me studying for my Spanish class. He asked me if I needed help carrying anything and I told him no thank you but he helped me with my Spanish; by telling me what he did to my car and I understood everything he said. He also made sure I understood so I told him what he said in English and it was awesome that he took the time to help me improve my Spanish conversations. He was again very awesome and had a lot of guest service and hospitality skills and took care of my dad and I. Thank you :) More

Sales and service are truly exceptional! We have just bought our third vehicle from courtesy so when they say "Who ya gonna call", we call Courtesy! bought our third vehicle from courtesy so when they say "Who ya gonna call", we call Courtesy! More