AutoNation Toyota Winter Park

Andrew took over after several other service advisors I had used and he hasn't disappointed me. He's always friendly and takes care of my needs quickly. had used and he hasn't disappointed me. He's always friendly and takes care of my needs quickly. More

The dealership did not in any way try to get out of a time consuming repair job covered by warranty. Joe Fortier anticipated my needs as a customer who lives at a distance by offering me a free rental c time consuming repair job covered by warranty. Joe Fortier anticipated my needs as a customer who lives at a distance by offering me a free rental car because of the need to keep my car overnight. He was friendly and helpful in every way. It's only because of people like him that I continue to travel to Courtesy from Kissimmee for service. More

Work was done in a timely manner. As for quality and price, I have nothing to compare to as I have always had this car serviced at a dealership. My history is on your computer. price, I have nothing to compare to as I have always had this car serviced at a dealership. My history is on your computer. More

I love this dealership. They made my feel very comfortable and sales associate helped my find the best car that fit my budget.He try to sell me a car that he could make most money.I am very happy comfortable and sales associate helped my find the best car that fit my budget.He try to sell me a car that he could make most money.I am very happy with my new car. More

Jay Selzer was extraordinarily helpful in my purchase of a used car at Courtesy Toyota. I would highly recommend purchasing a car (new or used) from this man. Among other things he introduced me to Juan Mo a used car at Courtesy Toyota. I would highly recommend purchasing a car (new or used) from this man. Among other things he introduced me to Juan Moncayo, Asst. Service Mgr., who gave me outstanding customer service when I found a few things that needed fixing after I purchased the car. I have had problems with other dealerships in the past and am comfortable in recommending Courtesy Toyota. More

Everyone who helped me at Toyota was very helpful. Each time a problem came up, someone had a solution that worked. David was great with keeping me calm (this was my first new car) and picked out the perf time a problem came up, someone had a solution that worked. David was great with keeping me calm (this was my first new car) and picked out the perfect match for me on the first try. It was a great experience and I would recommend Courtesy Toyota to anyone looking to buy a car! More

I purchased an 08 Camry that I found online on their website. The ad clearly stated that dealer fees were included but tax, tag, title was not included. No problem I thought. After driving the car the g website. The ad clearly stated that dealer fees were included but tax, tag, title was not included. No problem I thought. After driving the car the games started. Figures were presented to me and the price was $700 above and beyond the advertised price after adding tax, tag, and title fee. When I questioned the amount being wrong an attempt was made to tell me they was not actually charging me the amount on the paper. I then took the paper scratched out the $700 fee and stated: "This is what the correct price should be and thats all Im going to pay". The salesman said: "OK" let me present this to my supervisor. He comes back and says OK your offer is accepted so how do you want to do the financing? I said since I have a high beacon score and its a used car I still want a minimum of 4% for 60mths and Im paying $5,000 down and Ive already estimated my payment. Those are the terms I want and will not settle for anything different. After a few moments the salesman returns with another individual who basically lied to me stating that 6.49% was the best interest rate I could get and my payment was going to be higher than I wanted. Thats typical....they make $$ off the financing or they were attempting to. So I said no thats not going to get me the payment I need so its unacceptable. He then stated I could arrange my own financing if I thought I could do better. I said thats fine give me the amount you need a check for and I will go get my own financing because I know I can beat your interest rate and I also know you have more financing options that would beat 6.49% but, he insisted that simply was not the case. He then told me I would need a buyers order to obtain financing on my own and I said no problem print it up and give it to me. It wasnt no time after that scene until a third gentleman Mr. Mike Aly appeared and escorted me from the used car area to the new car area and was inquiring as to what it would take to sell me the car. I said that I wanted a better interest rate than I was given because my credit was excellent and that the payment would be acceptable if I was given that rate. He said to give him a few minutes and he would see what he could do. Mr. Aly came back after about 20min. and gave me a 2.3% for 60mths. so I signed the paperwork. So the best possible rate went from 6.49% to 2.3%. I do not like being played and treated like an idiot. I was lied to and disrespected by the unnamed gentleman. I have edited this posting to include a positive experience. After making this post I was contacted and apologized to for the way I was treated. The gentleman Mr. Rodriquez was very polite and helpful. He arranged for me to get a second key at no charge to me because after the closing of the deal I only had one key and was told that an additional key would cost $250. Thank You Mr. Rodriquez for being a stand up gentleman and attempting to repair the damage done by one of the other members of your staff. More

Dealership is fine, the issue was the ongoing original radio problem has now been corrected with a reconditioned model. Problem is that it has cost me money and time to correct a manufacturer issue that o radio problem has now been corrected with a reconditioned model. Problem is that it has cost me money and time to correct a manufacturer issue that only started after the Warranty ended! Radios should NOT die!! More

Great team. Really my best buying experience in buying a new vehicle. I hope I can buy another car from Toyota Courtesy. I was very satisfied with the attention given to me and my family during the time we new vehicle. I hope I can buy another car from Toyota Courtesy. I was very satisfied with the attention given to me and my family during the time we spend in purchasing the vehicle. Thanks to David and all your personnel for such a pleasent expirience. Sincerely Ramon E. Perez More

He let us know the problems of the car and it was done when he said it would be. We got tires and other items and when we had a tire issue a month later it was repaired at no charge since we got them fro when he said it would be. We got tires and other items and when we had a tire issue a month later it was repaired at no charge since we got them from the dealer. Good Stuff! More