AutoNation Toyota Winter Park

As usual, the service to my vehicle was done quite well. The technicians performed a thorough inspection and maintenance of my vehicle. However, the service representative assigned to the, Joel, was not ver The technicians performed a thorough inspection and maintenance of my vehicle. However, the service representative assigned to the, Joel, was not very attentive. The service to my vehicle took almost 3 hours and Joel never checked to see if I needed anything. I had a text him to find out the status of my car. When I received a return message, it had a payment link that didn’t work. I went to Joel’s desk where he confirmed that there were problems with the site and then provided a cursory review of the service. After that he directed me to another gentleman who would retrieve my car but unlike the other representatives he didn’t walk me to the area and wait with me to acquire my car. I’m extremely disappointed in this service as a long time customer who has been treated much better by other service representatives. I hope this is not a continuing problem. More

My wife took car in for her 1st time. Usually I do this as I am more informed about truck workings snd she isn't. I asked that she be greeted by service advisor to make it a more comfor Usually I do this as I am more informed about truck workings snd she isn't. I asked that she be greeted by service advisor to make it a more comfortable experience for her, that never happened. She was not updated and had to stop on way to MY JOB, to get info. Before that I called to make inquiries about my truck because my wife wasn't getting updates. I CONSTANTLY GOT VOICEMAIL, which was very aggravating, causing me to stop on my way to work More

I’ve been using AutoNation Winter Park for more than 15 years to service my Prius (now on my third). While I will continue to bring my car here I have to say that I do not like the less than personal servi years to service my Prius (now on my third). While I will continue to bring my car here I have to say that I do not like the less than personal service they have now instituted. Maybe I’m old school but I do not like receiving a text telling me what services are recommended- I expect to be able to discuss my options (ie what is necessary today, what can wait etc) in person. I find this approach impersonal and it also lengthens the wait time. Please return to the personal service I have enjoyed for so many years! More

They were accurate in their assessment of how long it would take to do the oil change and alignment and had it completed on time. would take to do the oil change and alignment and had it completed on time. More

No pressure to purchase a vehicle. So far have stood behind all that was agreed to at the time of purchase. So far have stood behind all that was agreed to at the time of purchase. More

Great customer service and the Advisor that took care of my appointment and explained the couple issues my car needed to be done! my appointment and explained the couple issues my car needed to be done! More

They were very professional I like the way they take care of me. Thank you of me. Thank you More

Excellent customer service, great staff and sales personal and this place is where i bought my toyotas in the past and present ..well except my 4runner. personal and this place is where i bought my toyotas in the past and present ..well except my 4runner. More

Excelente Atencion de Elizabeth y JESUS, son personas muy colaboradoras amables atentas cordiales los recomiendo al 100% colaboradoras amables atentas cordiales los recomiendo al 100% More