AutoNation Toyota Winter Park - Service Center

Great service, communication was excellent. Giovani walked me through the process, he can highly recommend by Jessica Perez to be top customer service Giovani walked me through the process, he can highly recommend by Jessica Perez to be top customer service More

Confortable for the costumers. Bring the best service for your automobile. Have waiting area and confortable waiting room. Bring the best service for your automobile. Have waiting area and confortable waiting room. More

This review is for the service department, not for sales. I had a 10 am appt. this morning and showed up six minutes late. I rushed to get there, which I discovered was a joke, because when I got there, ther I had a 10 am appt. this morning and showed up six minutes late. I rushed to get there, which I discovered was a joke, because when I got there, there was a long line to get to the service department. I have used the service dept. before and have waited perhaps five minutes, but nothing like this. I waited 25 minutes, and then a young man handing out water came up, and I asked how long the wait would be, because I had my computer with me so I could jump on an 11 am meeting on Zoom. He said I would still be in line at 11. I was pretty perturbed and asked if we were waiting while every person got their oil changed. He said yes! I was shocked! What if someone wasn't there to get their oil changed! They still had to wait in that line while the people ahead of them did! Another staff member said the line is always long! What is going on there? I was pleased with my previous visits, so what changed? I ended up asking the person behind me to back up so I could get out and go home to make my meeting. I'll never go back, and I can't recommend them. It's insane. More

I had an appointment, and although there was a line of cars waiting for service, Jose Irizarry was able to get my car in sooner. While waiting for my car to be serviced, I watched the ending of a movie a cars waiting for service, Jose Irizarry was able to get my car in sooner. While waiting for my car to be serviced, I watched the ending of a movie and afterwards stopped at the lunch counter and bought a sandwich. The ham and cheese sandwich was delicious and the price was reasonable. The free coffee was a treat, too. The car was ready before I was. It's always fun to visit this Toyota dealership. More

The gentleman who helped me - Alejandro Bautista - was incredible. I would give him from a scale 1- 10 an 12. He worked with me on my budget and helped me make the best decisions for my car. I will def incredible. I would give him from a scale 1- 10 an 12. He worked with me on my budget and helped me make the best decisions for my car. I will definitely return. More

Atienden rapido personal profecional y muy amables. son bilingues.saque turno para mantenimiento y mi auto tenia un recll y lo solucionaron el mismo dia son bilingues.saque turno para mantenimiento y mi auto tenia un recll y lo solucionaron el mismo dia More

Very fast, good services, I get free coffe and I wacht a movie on the waiting time 1:30 minutes wait for services, great services and I have 2 free services with mi new purchase movie on the waiting time 1:30 minutes wait for services, great services and I have 2 free services with mi new purchase More

Brandon was very helpful , he took care of car issues that another person didn't take care of. Thank you! that another person didn't take care of. Thank you! More

Well having my car serviced at Toyota Autonation gets easier every time I go there excellent service as always easier every time I go there excellent service as always More

Will always return to AutoNation, great customer service, great work. Christina kept me in the loop about my care and was so detailed in explaining what the problem was. Really do appreciate it. Good job A great work. Christina kept me in the loop about my care and was so detailed in explaining what the problem was. Really do appreciate it. Good job AutoNation.!!! More