AutoNation Toyota Winter Park - Service Center

I went to get my car service at the dealership and they did everything perfect and fast. I decided to stay and wait until they are finish with the service and they did it less than an hour! did everything perfect and fast. I decided to stay and wait until they are finish with the service and they did it less than an hour! More

The team always provides great customer service. My service rep was Michael, and he was very attentive and communicated with me when to expect my car to be ready; and it was ready in the timeframe h My service rep was Michael, and he was very attentive and communicated with me when to expect my car to be ready; and it was ready in the timeframe he said. More

They have Very good service, with appointments or without it. Educated people, knowledgeable, professional with experience of their work. it. Educated people, knowledgeable, professional with experience of their work. More

The reception service was fast, the people are very kind, the guy was diligent and accurate, the time to be ready my car was less than expect, I’m very happy with all the guy was diligent and accurate, the time to be ready my car was less than expect, I’m very happy with all More

Super busy place, but the staff will work with you and stay on top of things until it gets done right! stay on top of things until it gets done right! More

I had issues from the beginning that the general manager had to be involved and I end up getting a car that I didn’t even wanted. I like SUV’s. The treatment from some sales people, finance and service was had to be involved and I end up getting a car that I didn’t even wanted. I like SUV’s. The treatment from some sales people, finance and service was bad. In this visit Maria was really great I took the car for service and had nails on my two rear tires in which I taught was under warranty but to to find out I had to had a tire package protection which that was never offered to me so once again had another bad taste from all of the issues I have had in this dealer. I’m only going for the service that’s included once the service expires I will not go back. There are some staff that needs to treat customers professionally and with respect. It’s very ashamed that I had a bad experience because I took my daughter the very first time before I did for me the second time and the experience with my daughter was great that was the reason I return to get myself a car. More

Toyota of Winter Park always changes my oil and tire rotation with very little wait. Great service and informs me of any potential issues with my Toyota. rotation with very little wait. Great service and informs me of any potential issues with my Toyota. More

The service department does a great job! They changed my oil, checked the fluids, brakes, etc. I always leave feeling my car is running well and that everyone in my car is safe! They changed my oil, checked the fluids, brakes, etc. I always leave feeling my car is running well and that everyone in my car is safe! More

The service department did NOT service my car correctly and i had to take it to Seminole Toyota. very disappointed. The service manager were supposed to call me but I never received a follow up call. Very and i had to take it to Seminole Toyota. very disappointed. The service manager were supposed to call me but I never received a follow up call. Very unprofessional..... More

It was hard to rate this service occurrence without telling why a 3 star. I have never had any problem with this dealership until this recent visit (which was for a free required software update to mak telling why a 3 star. I have never had any problem with this dealership until this recent visit (which was for a free required software update to make sure the car would not stall when starting off). All went ok until an attendant went to bring my car around at the designated pickup area. I got in the car and happened to lift the plastic cup from my console cup holder. The day before, I added a quarter to 3 others in the cup holder and now there were only 2 there. There was so much traffic in the pickup area that I did not repark and go in to see the service advisor, but I called when I got home and asked him to call me. I waited that day and the next and did not get a callback. I called again the next day and left another call-back request. I would have been most happy to speak to the advisor privately about having a theft on their staff, but now I have to put it out there for everyone to see. It's not the amount that was stolen but the principal and the fact that someone there did take the change. If they will take small things (and knew not to take it all because it would be too obvious), they may make bigger things or even cheat Toyota. I gave very poor for service Communication b/c he did not call me back after 2 calls. I don't know if they sanitized the car; there were no apparent sprayers or smells to indicate so. Raul, the person taking me to and from home, was great. I'm not sure what they mean by Contactless Transactions in the rating system. More