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AutoNation USA Katy

Houston, TX

Overview
Reviews
Vehicles
4.7
689 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 689 reviews

October 31, 2026

I was helped upon arriving. I was able to test drive multiple cars leave the lot with a car better than the one I originally wanted. It was rocky at first but Eddie Mitchell was More

by mckinney.tamara3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Mitchell
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Nov 02, 2026 -

AutoNation USA Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2026

Mark is an amazing salesman. He really is, and I left AutoNation Katy highly satisfied. More

by PJ E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Anthony
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Oct 21, 2026 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

Came to sell my car and was told they’d match a competitor but then came here and of course they lied! More

by Fstc08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Never introduced himself
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Oct 16, 2026 -

AutoNation USA Katy responded

Hi, we appreciate you taking the time to leave this feedback. Please contact our General Manager directly at (832) 436-0605 so we can discuss your concerns further.

September 25, 2026

MS Tatiana was excellent in responding to all our needs and concerns during our car purchase. Very commendable sales lady. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Atehortua
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Sep 28, 2026 -

AutoNation USA Katy responded

Hi Chris, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

September 13, 2026

Stephen helped us get in and out with a brand new car helped. Professional and excellent service, answered all our questions and made sure we were well informed. Highly recommend this dealership and Step More

by ricardolara983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
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Sep 14, 2026 -

AutoNation USA Katy responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 03, 2026

Moe and Steve helped us find a safe, comfortable car for my grandson. My son got a great deal on a Cadillac with a clean, documented maintenance history. Both were honest and easy to work with. Highly recom More

by yolibliss2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe & Steve
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Sep 04, 2026 -

AutoNation USA Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2026

Andy was a very awesome employee that was not pushy he was very professional and friendly More

by Glynnblack08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
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Sep 02, 2026 -

AutoNation USA Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 06, 2026

Manny was amazing from start to finish! He made selling my car incredibly easy and efficient. He walked me through everything, answered my questions, and made sure I had my money in my acco More

by Ashley Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Rosas
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Aug 08, 2026 -

AutoNation USA Katy responded

Hi Ashley, thanks so much for the warm recommendation of the team here at AutoNation USA Katy. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2026

Very professional, very helpful, and a smooth process. Andy Bandary thank you for all you help More

by diego G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
muhammad saarim
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Jul 31, 2026 -

diego G responded

Good afternoon, my name is Diego German Corredor. I bought a car, but I haven't been able to use it properly because AutoNation hasn't fulfilled the terms of the sale. I was told the car would be cleaned and the radio—which doesn't work—would be fixed; furthermore, the car cannot be locked. I have spoken to almost everyone, yet no one seems to care about my situation; it is very disappointing for a company to treat customers this way. Please, I need a response regarding this matter; everyone promised to call me back, but no one has.

July 30, 2026

Excellent professionalism, patient service. Friendly environment by all. Reliable product. Great communication. My agent was fantastic. More

by anteokwong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Medina
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Aug 03, 2026 -

AutoNation USA Katy responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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