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AutoNation USA Katy

Houston, TX

4.7
629 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 629 reviews

July 06, 2024

The Autonation USA team always go the extra mile to make it possible to purchase a vehicle. So greatful for this team. Shout out to Justin Hernandez for all his knowledge and patience. More

by jacobbprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez
Jul 08, 2024 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

This is the second vehicle that I have bought. . They were helpful and knowledgeable. Sales person was very knowledgeable More

by sandy.g.hoyt73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez
Jul 05, 2024 -

AutoNation USA Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 24, 2024

Bought the car Friday evening and they are still working on it. Summer was great but now fighting them on the 5 day return period. It should start the day we get the car but they want to start it from Frida More

by Bubba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer
Jun 25, 2024 -

AutoNation USA Katy responded

Bubba, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (832) 436-0605. We'd appreciate the chance to make your experience a positive one.

June 19, 2024

Such a great experience. I searched for a particular vehicle online and the next morning I.C from auto nation contacted me in a very professional manner. From the minute I sh More

by markblum50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I.C.
Jun 20, 2024 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

June 18, 2024

Purchased a used SUV from Melvin. He was quick, attentive & fun to laugh with. Far superior to other dealers we visited no in the area. Zo in finance also did a great job. Would re More

by M Adventures
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
Jun 19, 2024 -

AutoNation USA Katy responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2024

We had a phenomenal experience purchasing a truck at this dealership. Santiago Goncalves was very knowledgeable and honest making the process very easy and fast. The manager was Hector Flores, and he was ver More

by B Jaramillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Goncalves Bello
Jun 19, 2024 -

AutoNation USA Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2024

Very helpful, friendly, direct and quick. Responsive and honest. Would recommend again! Good car buying experience. More

by GA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
Jun 14, 2024 -

AutoNation USA Katy responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 11, 2024

Friendly staff, comfortable waiting area. Service and paint work done before delivery. Worth the drive. More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger, Zohiab
Jun 12, 2024 -

AutoNation USA Katy responded

Hi Steve, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!

June 10, 2024

Summer was fantastic with her guidance and professional knowledge of selections for us to choose. Summer also was eager for us to be pleased and brought around several for us to narrow our selections. She More

by jackieN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pecka, Summer Stiles, Mahmoud Elkadi
Jun 11, 2024 -

AutoNation USA Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Katy! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

The dealership was incredibly clean and well managed. Roger Torres was very knowledgeable about specifics I was needing help with. I would definitely use this dealership and sales person again. More

by brandydemeris
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Torres
Jun 11, 2024 -

AutoNation USA Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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