AutoNation USA Katy

Kayla and Robert were great to work with and very professional! I highly recommend using this dealership!! professional! I highly recommend using this dealership!! More

Friendly efficient and helpful. They take their time to listen and provide you with you desired vehicle and payment plan that best suits your situation. They take their time to listen and provide you with you desired vehicle and payment plan that best suits your situation. More

We really enjoyed working with both Roger and Marcel at AutoNation Katy. They were very attentive and willing to help us when other dealerships in the area were not. I really liked Roger and Marcel's posit AutoNation Katy. They were very attentive and willing to help us when other dealerships in the area were not. I really liked Roger and Marcel's positive attitudes and customer-driven personalities. The whole process was completely seamless and we are very satisfied with the car-buying process and AutoNation! More

Very good experience. Justin was friendly and attentive, didn’t push on getting a vehicle. Very knowledgeable about the vehicle we were looking at. Only negative is AutoNa Justin was friendly and attentive, didn’t push on getting a vehicle. Very knowledgeable about the vehicle we were looking at. Only negative is AutoNation requires you to put your vehicle on your insurance right then before you’re even finished the paperwork and want a copy of the new insurance card. I was able to submit it through my insurance company app but as it was late on Friday, day after Thanksgiving, getting one is impossible and they are bit impatient. More

I bought a car here and was given the most immaculate service and care when it came to the car buying process. I worked with Roger and Marcel at the Katy location. They sell with the gentle approach of u service and care when it came to the car buying process. I worked with Roger and Marcel at the Katy location. They sell with the gentle approach of understanding what your needs are and finding the best solution for you. I visited and test drove a car a few days before and that had a simple problem with the Mass Airflow Sensor. I ended up deciding to buy the car, Roger made sure to keep me update on its status to be fixed ASAP. He and Marcel stayed with me an HOUR after closing to ensure that the problem was fixed so I could drive home with my newly purchased car. I live further away from the dealership and Marcel even drove to a nearby gas station to fill up my tank. The hospitality and support through a stressful process and big decision was unmatched. Having been to look at cars at four dealerships prior, I walked in assuming to be as disappointed with the service as I was all other dealerships. Roger and Marcel were my light at the end of the tunnel, making me confident and excited about my grand purchase. I would 10/10 recommend them and AutoNation to everyone!! Ask for Roger, Marcel or Summer at AutoNation to have all your needs met and more! More

Luis was our point of contact during our purchase. He was very educated on the cars they had available. He also had professional communication with us during and after the entire process. He was very educated on the cars they had available. He also had professional communication with us during and after the entire process. More

I recently purchased a used car, and Roger Torres made the entire process seamless and enjoyable. From the moment I walked in, Roger was professional, friendly, and genuinely interested in helping me find the entire process seamless and enjoyable. From the moment I walked in, Roger was professional, friendly, and genuinely interested in helping me find the right car for my needs and budget. He took the time to answer all my questions, provided honest advice, and never pressured me into making a decision. More

Our experience at AutoNation Katy was a very seamless and positive one. Much of this positive experience was thanks to our sales associate, Summer for providing us with quality service. We had no trouble thr positive one. Much of this positive experience was thanks to our sales associate, Summer for providing us with quality service. We had no trouble throughout the process today and would definitely do business with AutoNation Katy in the future. More

Manual was very helpful with our transaction and he was able to give us the best price for our car. defiantly recommend. able to give us the best price for our car. defiantly recommend. More

Justin is my sales person and he helped me with my first Tesla. After the purchase process, I’ve tried to talk to them regarding my concerns about the purchase and things they promised before I signed the p Tesla. After the purchase process, I’ve tried to talk to them regarding my concerns about the purchase and things they promised before I signed the paperwork that are not done at all. I got a “done deal” response. I decided to post this review to warn future buyers to be careful with this dealership. More