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AutoNation USA Katy

Houston, TX

4.7
629 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 629 reviews

January 21, 2022

Great overall customer service! We were helped both with selling our old car and purchasing a new one. More

by CodyB89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes
January 20, 2022

Tommy was great and so was Mr. Washington in finance. Very positive experience in its entirety. More

by alexjchase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, E. Washington
January 20, 2022

Elena and Robert took very good care of me. Very efficient process and no surprises. More

by gerald j.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena, Robert
January 18, 2022

We had the best experience at this location. Robert and Elena were so wonderful to work with! We have sold two cars at Auto Nation. More

by howard.acton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Elena
January 14, 2022

Elena was great and made selling process super easy. There offer was well above all other dealers. She was very nice and seems to be genuine which is hard to come by in the car business. Definitely an a More

by cmpowers24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena
January 13, 2022

Elena and Britney we’re interested in buying my vehicle after I put it up online for the instant cash offer. Once I told them what Carvana was offering they instantly beat the price. I brought it in, and 1 More

by J Reese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena and Britney
January 13, 2022

Autonation is a great place to sell your car. Robert ,Elena and Britney took care of things well and made my car selling experience very very satisfactory! Thanks 😊 More

by abhilashkraj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Elena and Britney
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation USA Katy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2022

Manuel Rosas was really a good salesman, he worked with you on everything, your budget and what’s right for you, customer service was great!. More

by Nicasio rante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Rosas
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Nicasio! If you ever need help, just give us a call. Happy motoring!

January 11, 2022

Exceptional efforts by the AutoNation Katy Team (Elena, Robert, Britney) from start to finish! Very strong offer to purchase our Toyota Sienna, smooth and efficient process to complete the sale and paperw More

by CptGus74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena, Britney, Robert
January 10, 2022

Elena was prompt in answering my questions and being very approachable. She made selling my car a breeze and no xxxxxxxxxxxx me like other dealerships. The process was seamless and straight to the point. I w More

by Nathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena
Mar 28, 2022 -

AutoNation USA Katy responded

Hi Nathan, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

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