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AutoNation USA Plano

Plano, TX

Overview
Reviews
Vehicles
4.4
150 Reviews
AutoNation USA Plano makes buying a used vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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4051 W Plano Pkwy

Plano, TX

75093

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Showing 150 reviews

July 10, 2024

Everyone was kind, knowledgeable, and experienced. Aymen specifically provided us with 10 star service. Will return in the future! More

by laurenjones4210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aymen Qasim
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Jul 11, 2024 -

AutoNation USA Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2024

I didn’t end up buying a car but Tom the salesman that assisted me was extremely helpful. I will definitely be back at some point down the road. More

by miller.dug
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 08, 2024 -

AutoNation USA Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Plano. If you ever need help, just give us a call. Happy motoring!

July 05, 2024

A great experience! Would highly suggest to everyone I know. Highly rated and sales staff is great! More

by Esmeralda Tinoco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose blanco
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Jul 07, 2024 -

AutoNation USA Plano responded

Hi Esmeralda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

ozgur was great! he definitely knows how to talk to people and will happily answer any questions! More

by chavez
Recommend Dealer
Yes
Employees Worked With
ozgur
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Jul 05, 2024 -

AutoNation USA Plano responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

June 30, 2024

Lied and played us. Buyer beware of these guys. Lied from deal to when signing More

by Craigs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom and nicky
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Jun 30, 2024 -

Craigs responded

Wont call us back. We dont even have documentation for our $6k warranty

June 28, 2024

Cody and his team were wonderful with how they treated us and walked us through the process More

by pikachu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
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Jun 29, 2024 -

AutoNation USA Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Plano. If you ever need help, just give us a call. Happy motoring!

June 27, 2024

Best experience ever. David was very professional and easy to work with. I would highly recommend this dealership. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jun 29, 2024 -

AutoNation USA Plano responded

Hi Jack, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation USA Plano and we hope to be of service again in the future.

June 03, 2024

I was told the car was fully serviced, just to turn around and find out, that’s wasn’t true. For the last 3 days my car has been getting serviced at BMW and when asked to be assist for the cost. I was More

by tim
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathon
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Jun 05, 2024 -

AutoNation USA Plano responded

Hi Tim, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 677-9073 to discuss what we can do to help.

June 03, 2024

Auto Nation agreed to repair several issues with the car when we were purchasing it. They have had the car for a week. They are terrible at communicating. We have to keep calling trying to get info and have More

by Frustrated
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan, Cody
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Jun 05, 2024 -

AutoNation USA Plano responded

Hi, we are deeply disappointed by your experience at AutoNation USA Plano. If you'd like, please contact our General Manager at (972) 677-9073. We'd appreciate the chance to make your experience a positive one.

Jun 09, 2024 -

Frustrated responded

We did the leg work and found the part available for purchase about a mile from the dealer. I am now waiting for Auto Nation to get the part and complete the agreed upon repair. I am hopeful that this will be resolved quickly now that we found the part for them a mile away. It has now been two weeks since I purchased the vehicle.

June 02, 2024

Thomas Anderson made buying our Lexus GX 460 so easy. We highly recommend going to see Thomas at AutoNation USA Plano for your next vehicle purchase. More

by Leigh Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Anderson
Report | Print
Jun 03, 2024 -

AutoNation USA Plano responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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