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AutoNation Volkswagen Columbus

Columbus, GA

4.6
156 Reviews

3000 North Lake Parkway

Columbus, GA

31909

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Showing 156 reviews

April 02, 2024

Great experience wonderful salesman the sale team was great they came an picked me up ty More

by Porterhousecarriers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 04, 2024 -

AutoNation Volkswagen Columbus responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2024

They were easy to deal with made buying a new VW for my daughter simple More

by Schmidt38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 12, 2024 -

AutoNation Volkswagen Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2024

The dealership and sales representative made four a pleasant experience in the purchase of my VW Tiguan. They were knowledgeable and helpful in every way. More

by ginnymedic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 26, 2024 -

AutoNation Volkswagen Columbus responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2024

I would go back to this dealership to buy another vehicle. The were helpful with the whole purchasing process. More

by justin8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 16, 2024 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2024

Wonderful place I would not go anywhere else . Very nice and professional staff, also a nice clean place and good coffee. More

by bbbache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marqu and another fellow forgot his name, very nice young men
Feb 06, 2024 -

AutoNation Volkswagen Columbus responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2024

I have used this dealer for service exclusively since 2015. I’m on my third VW and will keep my service right here. It makes a difference to me that I can ask questions and get answers from the pros ever More

by OriginalChipjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Robbie in sales. Matt in service.
Feb 05, 2024 -

AutoNation Volkswagen Columbus responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 31, 2024

Great experience. Salesman (Charles), Sales Manager (Robbie), and Finance (David) all made the purchase streamlined and easy. Answered all my questions, were upfront More

by hinerj25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Robbie, Davis
Feb 03, 2024 -

AutoNation Volkswagen Columbus responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 30, 2024

I had the best time dealing with the staff with the purchase of my mercedes benz. they was knowable about the car and getting my car set up with the bank. positive attitude very friendly staff. I wi More

by cjboswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Huntman
Feb 02, 2024 -

AutoNation Volkswagen Columbus responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Columbus. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2024

Nice and professional. Helped with a small door issue when i really came in for oil change More

by wagerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 13, 2024 -

AutoNation Volkswagen Columbus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

HORRIBLE! HORRIBLE! HORRIBLE! Spent $100 for an diagnostic on my epc light, told should be an hour. 2 and a half hours later left not learning aanything. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Nov 30, 2023 -

AutoNation Volkswagen Columbus responded

Hi Mike, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2148 to discuss what we can do to help.

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