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AutoNation Volkswagen Columbus

Columbus, GA

Overview
Reviews
Vehicles
4.6
156 Reviews
Call Dealership (855) 491-9062

3000 North Lake Parkway

Columbus, GA

31909

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Showing 156 reviews

November 07, 2023

Very dependable. I have been bring my vehicles to you dealership for service since 2016. More

by Boogieman229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Nov 10, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
November 05, 2023

The sales and service department go above and beyond to provide excellent customer service and satisfaction. More

by aturkovic10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie, Erin, Ben, Matthew
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Nov 09, 2023 -

AutoNation Volkswagen Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
October 30, 2023

Great service very professional my car was serviced very quick not much waiting. Definitely recommend More

by Keaundragibson22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marq Thomas
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Nov 02, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Columbus and we hope to be of service again in the future.

Helpful
October 30, 2023

I have been dealing with auto nation vw for years. Matt at the service desk and Erik in the shop go above and beyond. Experts in their craft More

by Tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (sevice) Erik(auto tech)
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Nov 01, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
October 12, 2023

Speedy, efficient battery replacement. They did a full diagnostic and I loved that I was able to review and approve or deny recommended services all through text! More

by salagna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry!
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Oct 14, 2023 -

AutoNation Volkswagen Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Helpful
October 02, 2023

Listened to us and helped us find our car. Leasing is not a big part of there routine business, but they took time to get us in and out in good fashion More

by Edwincooper52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 05, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
September 23, 2023

They are always so helpful and kind! They helped get my tire patched right away! More

by mikaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 26, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Volkswagen Columbus. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Helpful
September 14, 2023

Great customer service. Friendly staff. Worked fast and got my vehicle back in a timely manner. More

by jessir94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Brandon
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Sep 17, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
September 03, 2023

I just moved to the area; tried another dealership first, then this one. This one won for friendliness (important to me) and communication. Also the work was done. More

by gabmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I never remember names :-(
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Sep 05, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
September 01, 2023

Awesome service. Service advisor Matt. Really goes everything with. Have a question. Matt has the answer. No worries. You're in good hands at Autonation Volkswagen Co More

by Reynaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brownlin
Report | Print
Sep 08, 2023 -

AutoNation Volkswagen Columbus responded

Hi Reynaldo, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Volkswagen Columbus

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