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AutoNation Volkswagen Columbus

Columbus, GA

Overview
Reviews
Vehicles
4.6
168 Reviews
AutoNation Volkswagen Columbus is one of the largest Volkswagen dealerships in Columbus, and is best place for both new and used vehicles. Our expansive Columbus showroom is located north of downtown, at the intersection of the 27 and 80 parkways. Our dealership has one of the largest selections of of both new and used Volkswagen cars and SUVs for sale, and is the go-to place for all things Volkswagen. So whether you're purchasing a Volkswagen for the first time, or are a long-time Volkswagen owner, our team at AutoNation Volkswagen Columbus is here for you!
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3000 North Lake Parkway

Columbus, GA

31909

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Showing 168 reviews

January 10, 2024

Nice and professional. Helped with a small door issue when i really came in for oil change More

by wagerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 13, 2024 -

AutoNation Volkswagen Columbus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

HORRIBLE! HORRIBLE! HORRIBLE! Spent $100 for an diagnostic on my epc light, told should be an hour. 2 and a half hours later left not learning aanything. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
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Nov 30, 2023 -

AutoNation Volkswagen Columbus responded

Hi Mike, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2148 to discuss what we can do to help.

November 07, 2023

Very dependable. I have been bring my vehicles to you dealership for service since 2016. More

by Boogieman229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Nov 10, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 05, 2023

The sales and service department go above and beyond to provide excellent customer service and satisfaction. More

by aturkovic10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie, Erin, Ben, Matthew
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Nov 09, 2023 -

AutoNation Volkswagen Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Great service very professional my car was serviced very quick not much waiting. Definitely recommend More

by Keaundragibson22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marq Thomas
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Nov 02, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Columbus and we hope to be of service again in the future.

October 30, 2023

I have been dealing with auto nation vw for years. Matt at the service desk and Erik in the shop go above and beyond. Experts in their craft More

by Tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (sevice) Erik(auto tech)
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Nov 01, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Speedy, efficient battery replacement. They did a full diagnostic and I loved that I was able to review and approve or deny recommended services all through text! More

by salagna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry!
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Oct 14, 2023 -

AutoNation Volkswagen Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 02, 2023

Listened to us and helped us find our car. Leasing is not a big part of there routine business, but they took time to get us in and out in good fashion More

by Edwincooper52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 05, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

They are always so helpful and kind! They helped get my tire patched right away! More

by mikaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 26, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Volkswagen Columbus. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 14, 2023

Great customer service. Friendly staff. Worked fast and got my vehicle back in a timely manner. More

by jessir94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Brandon
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Sep 17, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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