AutoNation Volkswagen Hilton Head

Buying a car So, #1 I dread the process of buying a car. That being said.....the patience, friendliness and sense of humor made the process slick and pleasant ! So, #1 I dread the process of buying a car. That being said.....the patience, friendliness and sense of humor made the process slick and pleasant ! Thankyou again. There are some minor repairs needed and the dealership is taking care of that now. I will report back the outcome. Thankyou MaryAnn More

Great Customer Service! Everyone I worked with during my search and ultimately the purchase of my "new" vehicle was extremely helpful and demonstrated exceptional customer se Everyone I worked with during my search and ultimately the purchase of my "new" vehicle was extremely helpful and demonstrated exceptional customer service, which was extremely refreshing since that seems to be so hard to find these days. Everyone I worked with was willing to go above and beyond to make sure my needs were met, and most of all, that I was happy with my purchase, without being pushy. No high pressure sales tactics here. Big shout outs to Mr. Thomas Edminster and Mr. Jim Thompson. Thank you again for your help. I love my new car!! Highly recommend these folks if you are on the hunt for a new or used car. More

Awesome sales and finance Went out of their way to make sure I had the best deal and advocated for me with the bank. Couldn't have asked for a better experience. Went out of their way to make sure I had the best deal and advocated for me with the bank. Couldn't have asked for a better experience. More

Continued Excellent Service From scheduling service with Doozer Bourdeau to bring the car in and leaving with a clean car after service, I have not experienced better auto servic From scheduling service with Doozer Bourdeau to bring the car in and leaving with a clean car after service, I have not experienced better auto service. I can't say I look forward to getting a car serviced but if I'm getting service this is where it will be done. More

Excellent service experience. I appreciate the easy scheduling of appointments and the communication during the service period. The service staff members are excellent and I will c I appreciate the easy scheduling of appointments and the communication during the service period. The service staff members are excellent and I will continue to use this facility More

Thank you Came into VW Service needing attention to a minor issue with 2015 Golf . Doozer Bourdeau 'was very helpful, looked into the problem and resolved whil Came into VW Service needing attention to a minor issue with 2015 Golf . Doozer Bourdeau 'was very helpful, looked into the problem and resolved while I waited. Also discussed upcoming service dates. As always, exceptional service experienced at HHVW. CB More

Big assist for an out of town visitor Came to Beaufort SC from Frederick, MD for my nephews graduation from basic training at Parris Island. Friday afternoon was warm (80 degrees) and the Came to Beaufort SC from Frederick, MD for my nephews graduation from basic training at Parris Island. Friday afternoon was warm (80 degrees) and the two left side dash vents in my 2015 Passat were blowing extremely hot air. Two in the right were blowing air conditioned air as I had the A/C on. Called HH VW and they said bring it on in at 3:00 PM on a Friday. They checked it out right away, diagnosed the problem and ordered the necessary parts to be sent overnight with an AM delivery. Went back the next morning for the repair and was back on the road out of town before noon. I cannot say enough good things about the entire service team for how they took care of me and my problem. Especially being from out of town and needing to be on the road again by Saturday. I would recommend them to anyone and everyone! More

10,000 service Brought my car in for the first service. I had booked my service time on line and knew the cost up front The service team is beyond excellent. I h Brought my car in for the first service. I had booked my service time on line and knew the cost up front The service team is beyond excellent. I had my previous Volkswagen serviced here also and can't say enough about Peter and his team. They are always professional and will go above and beyond. Being a Volkswagen owner for the last 13 yrs, it is great having a reliable service team close by. More

Over charged Brought my car in for service. Engine light on. Told it would be over 1200.00 to replace the throttle body. I thought that sure seems like a lot. I lo Brought my car in for service. Engine light on. Told it would be over 1200.00 to replace the throttle body. I thought that sure seems like a lot. I looked online. I was able to find the part for 100.00 (OEM Volkswagen). I went back to pick up my car. I was charged 134.30 for them just plugging my car in to get the code, which I already knew the code was PO638. I guess that is a good way to ensure that I never use them for service or buy a car from them. More

Awesome people! They work their hardest to get you the best deal! They got us a better deal on the interest through VW then the loan I had walked in their with! They work their hardest to get you the best deal! They got us a better deal on the interest through VW then the loan I had walked in their with! More