AutoNation Volkswagen Hilton Head

In first negotiations of a price, one of the managers offered us the desired car for a certain price. Then he tried to convince us to lease the car instead, although it was our desire to pay cash. After offered us the desired car for a certain price. Then he tried to convince us to lease the car instead, although it was our desire to pay cash. After thinking about the reason for this pressure to lease for a night, we returned the next day with the desire to purchase the car for the price the manager had quoted the previous day. NOW the general manager, who had been absent the day before, asked for 500 more than his manager had agreed to accept. We were then told, if we would lease the car for 3 months we could have it for our desired price with no extra cost. We pointed out several times that we would only agree to this if after the 3 months we were forced to accept the lease the end cost of the car would be exactly the same. When it came time (after 4 hours of waiting) to finalize the deal with the finance manager we found out that we would have to sign a 2 year lease, which if we surrendered it after 3 months, would have increased our purchase price by more than $2000. The general manager who joined the conversation at this point was extremely rude, obnoxious and loud, totally missing any social graces. How anybody would ever want to do business with these people who will not keep their word and will try to insult your intelligence by their conveluted dealings, is beyond me. Customers be warned! More

the only reason to work with this dealership is price. We have waited 2 months and still do not have title nor registration to the vehicle. we have been lied to about progress (4th time waiting for &quot We have waited 2 months and still do not have title nor registration to the vehicle. we have been lied to about progress (4th time waiting for "fed ex temp plate" They will not return calls. I am about to contact Atty General office regarding this. More

i would recommend every one to go and buy their new car from them they have the best deals and affordable prices. this is my second car that i have purchased from them people go and check them out. from them they have the best deals and affordable prices. this is my second car that i have purchased from them people go and check them out. More

The friendly, knowledgeable staff gave me a fair price for my trade-in towards the purchase of my 2009 Jetta Sportwagon. The Jetta was priced well, and I had an enjoyable buying experience. I would recomm for my trade-in towards the purchase of my 2009 Jetta Sportwagon. The Jetta was priced well, and I had an enjoyable buying experience. I would recommend David Eccles and the crew at HHI VW to all of my family and friends. More

Very easy atmosphere. No pressure, but they answered all our questions quickly. The financing arrangements were clear. We did lease a new VW Passat and are enjoying it. our questions quickly. The financing arrangements were clear. We did lease a new VW Passat and are enjoying it. More

From the moment we arrived, the staff was extremely accommodating even though it was the busiest Sunday they had seen in months. They pulled out all the stops to help us find the correct vehicle at the accommodating even though it was the busiest Sunday they had seen in months. They pulled out all the stops to help us find the correct vehicle at the right price. The experience was as educating as it was fulfilling. We gained great insight about the TDI and other models VW has to offer. It was our all time best experience at purchasing a new vehicle. Bravo team, bravo! More

I had a wonderful experience with the staff and with the buying process. The sales associate listened to my needs and made sure I found the best vehicle. I am previous owner of a Volkswagen and love the bra buying process. The sales associate listened to my needs and made sure I found the best vehicle. I am previous owner of a Volkswagen and love the brand. I am extremely statisfied with my purchase of the 2012 Jetta and the process for which it took to buy it. I will recommend this dealer to my friends and family. In fact my father is so impressed when he is ready to buy a new car he plans to go to this dealer for his purchase. More

Very helpful staff! They answered all of our questions, and they actually made our buying experice fun, as well as easy! Thank you for everything!! :) and they actually made our buying experice fun, as well as easy! Thank you for everything!! :) More