AutoNation Volkswagen Las Vegas

I am so impressed with the service I received at Autonation Volkswagen Las Vegas. During a stressful break down on a road trip, getting assistance and a diagnosis on my vehicle seemed impossible wit Autonation Volkswagen Las Vegas. During a stressful break down on a road trip, getting assistance and a diagnosis on my vehicle seemed impossible with surrounding mechanics and dealerships booked out schedules. AutoNation VW was kind enough to get me in and get me back on the road in a timely manner, and did so in a compassionate and professional way. Ray in the service department made such a difference in my situation- if I had the power to give him a raise I would. This was the best service I’ve received, I am so thankful. More

Ray Shapiro is absolutely the best. I know I'm in good hands when I take my vehicle to service. He's always honest and gets my suv serviced quickly. I highly recommend asking for him! E I know I'm in good hands when I take my vehicle to service. He's always honest and gets my suv serviced quickly. I highly recommend asking for him! Excellent customer service!!!! A+! More

I came with my own lender which should have cut the time spent at the dealership to less than half. My sales rep was preoccupied with other tasks and I was not his main focus which extended that my day at t spent at the dealership to less than half. My sales rep was preoccupied with other tasks and I was not his main focus which extended that my day at the dealership longer than necessary. None of the staff smiled in the sales room and the atmosphere was very nonchalant and draining. The vehicle I bought did not have all the features it was advertised with and the wireless charger drains my phone battery instead of replenishing it. I still have yet to be contacted by the sales rep to see how everything is going with my new vehicle. It has been more than a week since my purchase. More

Every time I go to the dealership everybody it’s always nice and polite and very helpful nice and polite and very helpful More

Extremely happy with all departments throughout the entire process. Got everything done very quickly. Would recommend buy your new vehicle with them. entire process. Got everything done very quickly. Would recommend buy your new vehicle with them. More

Mark was really frenzy and did explain me all the different options. MY car was nice clean and we'll serviced. different options. MY car was nice clean and we'll serviced. More

Excellent stress free experience. Made decision making very easy and worked with a wonderful salesman. Made decision making very easy and worked with a wonderful salesman. More

Easy, convenient reminders for service and scheduling. Always request Mark D! He is the best service representative…fun pleasant and gets me in and out asap. I also received a video of the walk around for Always request Mark D! He is the best service representative…fun pleasant and gets me in and out asap. I also received a video of the walk around for my car. More

The visit was on time and my service advisor, Jeff, made it very easy. I was prompted by VW to make the appointment for my ID.4, but Jeff determined it was not needed for another 6 month---but went ahead a it very easy. I was prompted by VW to make the appointment for my ID.4, but Jeff determined it was not needed for another 6 month---but went ahead and made sure all fluids were checked, tire pressures appropriate, and everything in good working order anyway. He could have sent me on my way, telling me to return later, but took the time to make certain my car was in good shape and that I was satisfied. More

My service advisor Mark did a great job of getting my vehicle is for service and minimized my down time by having it ready when promised. My car was returned clean and ready to go! I was delighted with h vehicle is for service and minimized my down time by having it ready when promised. My car was returned clean and ready to go! I was delighted with his communication to me throughout the entire process. More