AutoNation Volkswagen Las Vegas

Used/CPO car bought at AutoNation VW My car was totaled in an accident in Vegas so I needed to find a replacement car within a week or so. After trying more than a few dealers in Vegas ( My car was totaled in an accident in Vegas so I needed to find a replacement car within a week or so. After trying more than a few dealers in Vegas (and out of state dealers), I finally found a great price on a car at AutoNation VW. I checked out the CarFax, then drove to the dealer early on a Friday morning. I talked with the internet sales rep, Tyler, first (didn't see any other sales reps around). He had a no nonsense approach and was not pushy. He and the sales manager answered my questions, then Tyler took me out to look at the cars they had on the lot. We test drove one that I liked and I let them know I was interested so then we talked price. After the sales manager and I agreed on a price the paperwork began. Luckily for me, Tyler and the rest of the team didn't mess around when I told them I had a good deal on financing and didn't need to hear there finance deal. Although they did try to beat my rate, after a few minutes, they realized I wasn't interested and didn't push it. Overall, I think I got a great deal on a great car and so far I've been happy with everyone I dealt with at AutoNation VW. I'll admit that reading some of the reviews made me nervous, but so far so good. I've texted issues w Tyler that he resolved quickly and also took the car by the store to have them help me learn what 'normal' VW things its doing. After teaching me about it, I'm feeling smarter about the car (its my first VW). The only minor issue I had was that I think the car was rushed through wash/detail since I was waiting out front for it and it hadn't been detailed yet when we drove it. It looked ok (that's why 3 stars for quality of work) when I left, but after a day you could tell they missed some spots due to rushing to get the car done. I'll update this review later if I have anything more to add. More

Nightmare Dealer This dealer takes no accountability for their actions. I had multiple reoccurring issues which now has resulted in major problems for my VW. The deale This dealer takes no accountability for their actions. I had multiple reoccurring issues which now has resulted in major problems for my VW. The dealer was sloppy in dealing with matter & refused to accept responsibility. Terrible service. More

They don't know how to finish We went in with cash & autonation vw acted like they didn't know how to actually take our money. Seriously. 2 trips & still waiting for 2 hours to wri We went in with cash & autonation vw acted like they didn't know how to actually take our money. Seriously. 2 trips & still waiting for 2 hours to write them a check. And we are paying what they asked, so none of this time was spent discussing price. How can they stay in business taking this long to take our money? More

BEWAREEEEEE BEWAREEE This Dealership it's a joke from service to sell department inside so dirty and they are thief . They charge my friend Extra money for CPO ca BEWAREEE This Dealership it's a joke from service to sell department inside so dirty and they are thief . They charge my friend Extra money for CPO car then we find out that COP must be include the price of the car, they said they did 112 point inspection but car brake was bad front tire was worn out inside check engine light came on we have to report them to DMV. SO STAY AWAY . More

Perfect Great Job, I was verry happy with my service, they give me a rental car, the car was fix the perfect. The Gm can ask if i need anything, in furture i Great Job, I was verry happy with my service, they give me a rental car, the car was fix the perfect. The Gm can ask if i need anything, in furture i will car there again the personal touch is everthing.. More

A. a toll road transponder was left in the car I traded in, just a few hours later if was never found. B. the license plates were not removed and distroyed on my trade in, as I was " Assured " they in, just a few hours later if was never found. B. the license plates were not removed and distroyed on my trade in, as I was " Assured " they Would be. The car ended up in Los Angles collecting numerous parking tickets. $ 700 later In Lawyer fees the problem was resolved. C. When you buy a " Certified Used Volkswagen your supposed to get both sets of keys. Never Received the second set, and after arguing with the Sales Mgr I finally was given the Valet key Which magically appeared. Gee it must have programmed itself in his desk drawer. D. I also bought the extended 100,000 mile warrenty, but was given no paperwork. After dealing with The VW Customer Care people, the paperwork arrived 3 months later. E. Also bought a after market Rear view mirror with remote garage door opening from them. It was Installed incorrectly and it cost me another 50 bucks to have the problem corrected. See they have now changed their name, but I will never return. More

Estimate to do service was almost $4000 for timing belt, electrical sensors, and other misc. service. Findlay did the same list for $1400. They said my beetle couldn't be aligned without new strut bushings, electrical sensors, and other misc. service. Findlay did the same list for $1400. They said my beetle couldn't be aligned without new strut bushings, but Findlay said they were fine and able to align. I don't like overpricing and lies. More

A pleasant and enjoyable "second" visit because the first wasn't so enjoyable with an inconvenient encounter with the other coworkers but once with Jarad it was all fine. THANK YOU JARAD!!! the first wasn't so enjoyable with an inconvenient encounter with the other coworkers but once with Jarad it was all fine. THANK YOU JARAD!!! More

Third time I puchase a car at this car dealer, and with the same sales rep. Always get what I want. Very happy!." You rock Ihor" the same sales rep. Always get what I want. Very happy!." You rock Ihor" More

My husband had spoken to Jennifer few times over the phone, but he did not think I would want a VW. Boy was he wrong!! He bought me the 2 door VW Golf in black with tinted windows, navigation, voice di phone, but he did not think I would want a VW. Boy was he wrong!! He bought me the 2 door VW Golf in black with tinted windows, navigation, voice dialing, diesel, and seat warmers which is a must for me! I love this car so MUCH! Everyone was so kind at this dealership to which made the car buying experience a plesant one. Jennifer knows her stuff, treated us fairly, and gave us a great price on my trade in. Ask for Jennifer and tell her Vicky recommended you! More