AutoNation Volkswagen Las Vegas

Service department is a joke. They will have your car all day and do absolutely nothing even though you had an 8 am appointment time. They do not answer the phone when calling for They will have your car all day and do absolutely nothing even though you had an 8 am appointment time. They do not answer the phone when calling for an update and refuse to admit any faults. Your car will fall apart even though it is brand new and they don’t care! Tell you your car has to be in for a week or more and that you are not important enough to get a rental car! Yes, those words exactly you are not important enough for a rental car. I personally would never recommend this dealership to anyone. The customer service is terrible and all the phone does is ring and go to a voicemail and they will NEVER call you back. Just spend your money elsewhere. Left the car dirty in the inside like someone touched oil then get inside of your car and touched around! More

I got real take care by Jeffrey Service Consultant. He explained everything what I need to take care of my car. Jeffrey was very patient to what I need and what is my car problem. For example , I have He explained everything what I need to take care of my car. Jeffrey was very patient to what I need and what is my car problem. For example , I have a little crack on my window window shield , I worried if I got car wash the little crack will getting bigger. He explained how to take care the crack and explained I don't need to be worried to fix it immediately. He recommended me to get some fix only $86+ . And he also with a friendly smile and voice tone . I highly recommend Jeffery to everyone for their service. More

Excellent service when purchasing our new vehicle, from the moment we walked in to signing our paper work the moment we walked in to signing our paper work More

There are very friendly and helpful staff. I have a good experience with them. Thanks for everyone there. I have a good experience with them. Thanks for everyone there. More

The process was fast and smooth. Gave me the deal that I wanted and was honest during the negotiations. Gave me the deal that I wanted and was honest during the negotiations. More

Very friendly staff. They always try to make the wait as short as possible. Facility is very clean. They always try to make the wait as short as possible. Facility is very clean. More

It’s always a pleasure to be here, to get a professional consultation and make a right choice with my favorite manager Ighor Marchenko who can answer any questions. Also love their waiting area with complim consultation and make a right choice with my favorite manager Ighor Marchenko who can answer any questions. Also love their waiting area with complimentary coffee More

Derek was honest and up front on everything and stuck to his word. He didn't give one price to get us in the door, and then change it with a bunch of hidden items. Very friendly and answered all our questio his word. He didn't give one price to get us in the door, and then change it with a bunch of hidden items. Very friendly and answered all our questions. More

Went in for my first service last weekend. They made it super smooth and easy. Labio handled my service and was super kind! He also washed my car! They made it super smooth and easy. Labio handled my service and was super kind! He also washed my car! More

Autonation Volkswagen is a friendly dealership with a lot of options for purchase. Staff was friendly and accomodating. of options for purchase. Staff was friendly and accomodating. More