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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.4
238 Reviews

238 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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April 08, 2023

LOVE my car! Service is less than good. Suckered into additional packages that did not deliver what is promised. Takes 4+ hours for an oil change w/ promise of an More

by Gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
Apr 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (702) 605-5802. We'd appreciate the chance to make your experience a positive one.

March 31, 2023

Never had a problem with anything. Always happy with the outcome of all issues. Thank you More

by Wilburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard?
Apr 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Great all the way around. Honest service center staff, not looking to overcharge and making sure everything my vehicle needs in terms of service, it has. More

by Ken May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Shapiro
Apr 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Ken, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Friendly service center staff. Kept me informed on what was happening with my car. Convenient location More

by jdalejr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Mar 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 23, 2023

I was very happy with service I received on my car and I highly recommend them. More

by janetcs1
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Mar 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

March 14, 2023

it was a pleasant experience thanks to the person who attended me and made sure everything was ready More

by robertfaranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ray shapiro
Mar 17, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 12, 2023

The car was ready in half the time expected. The wash was more thorough than any other dealer. Sabrina spent a lot of time researching questions and advocated for a positive outcome for myself More

by GTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Lowe
Mar 14, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

At the beginning it was a little choppy, too many questions, registration, warranties, what's included and what's not included in your extended warranty. But now, it's a walk in the park, so I'm very More

by CarlX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Mar 13, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello Carl, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

March 04, 2023

The rep I spoke to, Raymond accused me of missing my 30,000 mile oil change instead of asking me if it was done. I bought the truck with 33,000 miles on it so it was done at a different dealership. My h More

by char.el
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond
Mar 08, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 04, 2023

Great customer service and vehicle service! They are always reliable and great to work with. More

by LJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 08, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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