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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.4
238 Reviews

238 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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January 09, 2023

Service was great - they did exactly what they said they would do and they did it correctly! More

by howe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 12, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Howe, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

January 02, 2023

I was nervous taking my BMW to the VW dealership. However, they were able to get me tires and serviced much faster. While the facility wasn't as nice as the BMW dealership down the road, I though More

by AMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costello
Jan 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Had a great experience. The staff was very friendly and provided detailed explanation of the vehicle service More

by Chirag Jain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Chirag, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 26, 2022

The sales person is very knowledgeable and helpful. The service rep was very courteous and thorough in dealing with my service request. More

by b_nette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Igor, Jeremy
Dec 28, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 08, 2022

I did an appointment on Tuesday the 29 for Wednesday and the customer service rep.told me that there was nothing available but we have at 10.30 on Thursday anyway I ended up waiting over 6 hours More

by Pgm6051@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Dec 12, 2022 -

AutoNation Volkswagen Las Vegas responded

Thanks so much for the warm recommendation of the team here at AutoNation Volkswagen Las Vegas. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 06, 2022

The service department rep Sabina was warm and welcoming. She had everything ready for me when I arrived. Follow though on explained what the problem was. I left feeling like I was taken care of. More

by carynunn2@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabina
Dec 11, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

Kim is amazing always helps me and on a timely manner. I will for sure be using her again. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 30, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi Simon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 21, 2022

It’s always a pleasure bringing my car to AutoNation Volkswagen. The staff are so friendly, helpful and upbeat. More

by TNaulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Nov 23, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2022

Very good service by Ray Shapiro in Service Department on Volkswagen recall. Car was also cleaned very nicely upon pickup More

by timdawg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Shapiro
Nov 23, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ray here at AutoNation Volkswagen Las Vegas! If you ever need help, just give us a call. Happy motoring!

November 12, 2022

Fantastic staff. Most and foremost is Mark from Service then the girls at the front desk then the guy who shuttles people to And fro..efficient team!! Go team !!! More

by cristina54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, D
Nov 21, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

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