AutoNation Volkswagen Las Vegas - Service Center
Las Vegas, NV
238 Reviews of AutoNation Volkswagen Las Vegas - Service Center
I have been to this dealership just twice and both times the service has been excellent. They were timely with getting my car fixed and back to me and one of those times they went out of their way to help the service has been excellent. They were timely with getting my car fixed and back to me and one of those times they went out of their way to help me when I couldn't get my trunk opened. I really appreciate good work and good service. More
The AutoNation service department is first-rate. I have used them twice for routine service and have had an excellent experience both times, Sabrina does a fantastic job as service coordinator. Comm I have used them twice for routine service and have had an excellent experience both times, Sabrina does a fantastic job as service coordinator. Communication was excellent and the pricing was very fair. I will use this VW service center again. More
My service attendant was very attentive to my needs. Sabina follow my car process step by step. The dealership was also very clean and comfortable to wait. Sabina follow my car process step by step. The dealership was also very clean and comfortable to wait. More
My service rep Mark D, is just the kind of person one hopes to have. He is efficient and great communication skills, keeping me informed every step of the way. I have been coming to this dealership sin hopes to have. He is efficient and great communication skills, keeping me informed every step of the way. I have been coming to this dealership since I moved to Vegas in 2017. Leased my first Passat TDI in 2011. In 2015, I leased my current Passat TDI and when that lease expired, I bought the car from AutoNation VW of Las Vegas. Just a side note, when I came to the dealership to pick up my car, Mark had stepped away from the desk. Immediately, Jeffrey began the check-out process. Mark returned moments later to complete the paperwork. This is the kind of teamwork that makes coming here such a pleasure. More
I am so impressed with the service I received at Autonation Volkswagen Las Vegas. During a stressful break down on a road trip, getting assistance and a diagnosis on my vehicle seemed impossible wit Autonation Volkswagen Las Vegas. During a stressful break down on a road trip, getting assistance and a diagnosis on my vehicle seemed impossible with surrounding mechanics and dealerships booked out schedules. AutoNation VW was kind enough to get me in and get me back on the road in a timely manner, and did so in a compassionate and professional way. Ray in the service department made such a difference in my situation- if I had the power to give him a raise I would. This was the best service I’ve received, I am so thankful. More
Ray Shapiro is absolutely the best. I know I'm in good hands when I take my vehicle to service. He's always honest and gets my suv serviced quickly. I highly recommend asking for him! E I know I'm in good hands when I take my vehicle to service. He's always honest and gets my suv serviced quickly. I highly recommend asking for him! Excellent customer service!!!! A+! More